How to Contact Breeze Airways Customer Service
Many or all of the products on this page are from partners who compensate us when you click to or take an action on their website, but this does not influence our evaluations or ratings. Our opinions are our own.
Booking air travel is now simple enough to DIY online — or with Breeze Airways, through its self-service app. However, sometimes the nuances of traveling, like weather disruptions or repair delays, mean you may need the knowledgeable assistance of a team member.
Whether you have an existing reservation or a unique question about the carrier’s service, contacting Breeze Airways customer service is different. Here is what to know and the best ways to contact Breeze Airways.
No Breeze Airways phone number
Customers who are used to speaking with a live associate over the phone for travel support might be put off by Breeze Airways’ customer service options. There is no direct Breeze Airways customer service phone number available.
Instead, the tech-focused airline lets customers take the lead in managing their flight details. Customers can manage their flight experience through the Breeze app, from booking and making itinerary changes to checking in and checking bags.
It also offers a sizable online FAQ page where customers can find the answers to their questions. This library of information can be useful when you’re weeks or even days away from your departure date. However, on travel day, talking with a Breeze associate might be preferable to hunting for an answer yourself.
» Learn more: The best airline credit cards right now
Getting in touch with Breeze Airways customer service
Although Breeze Airways attempts to address the most popular questions, its FAQ database might not cover your nuanced inquiry. If you still need Breeze Airways customer service help, you have some options depending on the urgency of your question.
By chat
Text-based chat is the faster way to connect with Breeze’s Guest Empowerment Team. You can start an SMS text chat on the Breeze website or initiate a chat in the Breeze app. Provide your SMS-capable phone number to receive a response from a Breeze associate.
This option is best for connecting with a Breeze support agent if you have a time-sensitive request or question. However, contacting Breeze customer service for specific requests might incur a fee. The airline charges a $9 fee per customer, for example, if you contact its team to have it change your reservation on your behalf.
By email
You can also submit a support request via email. Fill out the request form with your name, email address, question topic and additional details regarding your situation.
According to Breeze’s Guest Service Plan, emailed support requests are acknowledged within 30 days of receipt, and it can take up to 60 days to receive a “substantive response.” Reaching out to Breeze customer service through this method might be best for non-urgent questions before booking a flight or after your travel experience.
By mail
If you have a complaint about your travel experience with the airline, you can reach Breeze via snail mail, too. Expect the same acknowledgment and response timeline as an emailed approach.
Written correspondences should be sent as first-class mail to:
Breeze Airways
Attn: Guest Concern
6430 South 3000 East, Suite 400
Cottonwood Heights, UT 84121
The bottom line
There’s no straightforward way to talk to a Breeze Airways customer service associate. With no accessible phone number to call for customer support, your options are either starting a chat (which isn’t guaranteed to be a live chat), email or traditional mail.
How to maximize your rewards
You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024:
Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card
No annual fee: Wells Fargo Autograph℠ Card
Flat-rate travel rewards: Capital One Venture Rewards Credit Card
Bonus travel rewards and high-end perks: Chase Sapphire Reserve®
Luxury perks: The Platinum Card® from American Express
Business travelers: Ink Business Preferred® Credit Card
⏳
[Limited Time] New Cardholders Can Get up to $1,050 in Chase Travel℠ Value
✈️ Our Nerds say it's "nearly a must-have for travelers" because of its big sign-up bonus, high-value points and money-saving perks like hotel credit and rental car insurance.
🤑 Better yet, it's offering one of the best bonuses ever right now, only for a limited time...