10 Best Adjustable-Rate Mortgage Lenders of 2020

Why we like it

Pros

• The site caters to self-service users who want to apply for a home loan without talking to a human unless it’s absolutely necessary.

• With your authorization, accesses asset statements from 98% of U.S. financial institutions.

• Tells you the loan amount you’ll qualify for within minutes.

• Rocket Mortgage’s document and asset retrieval capabilities can save you a bunch of time and hassle.

Cons

• Doesn't offer home equity loans or HELOCs.

• If you’re a “look me in the eye” type of customer, you’re out of luck.

• Doesn’t consider alternative credit data. It just looks at credit scores and debt-to-income ratios, the way most mortgage lenders always have.

Why we like it

Pros

• Claims a three-minute application process for initial preapproval.

• An online process with human help as needed.

• Loan officers aren't paid commissions, they are strictly available for "support, not sales."

• For higher-value homes, offers 10% down with no mortgage insurance on jumbo loans.

• Offers an "underwriter-reviewed" preapproval letter in as little as 24 hours.

Cons

• Doesn't offer home equity loans or HELOCs.

• Doesn't do VA or USDA loans.

• Not available in all 50 states.

Why we like it

Pros

• Loan officers are well-versed in VA loan process.

• Low minimum credit score for government loans.

• Down payments as low as 3% on conventional loans.

• Considers alternative credit data, like cell phone payments.

Cons

• No online preapproval.

• Typically charges a $1,095 lender fee.

• Limited number of physical mortgage offices.

Why we like it

Pros

• Complete and track your application online, and sign documents electronically.

• Free rate locks.

• No lender fee for VA borrowers.

• Mobile apps for iOS and Android.

Cons

• Not the best choice for low-credit-score borrowers.

• Mortgage origination fee for most borrowers.

• In-person service available only in the Kansas City area.

Why we like it

Pros

• Uses manual underwriting to evaluate creditworthiness.

• Offers full online mortgage application, rate quotes, document upload and loan tracking.

• Home equity lending sets it apart from most non-bank lenders.

Cons

• Services not available in all 50 states.

Why we like it

Pros

• Participates in some state down payment assistance programs.

• Offers educational resources for military borrowers.

• Provides digital tools for a streamlined application process.

Cons

• No mortgage rates displayed online.

• Must work with a loan officer for pre-qualification and preapproval.

Why we like it

Pros

• Offers a complete online suite of mortgage application tools and loan tracking.

• Provides customer service in its physical locations, online, via chat and by phone.

• Offers wide variety of loan options, including a loan program for licensed medical professionals

Cons

• Customized rates not available on website without starting an application.

• Branches limited to mostly the Southeast.

Why we like it

Pros

• Allows borrowers to apply entirely online.

• Offers down payment and closing cost assistance programs.

• Accepts alternative credit data for some loan types.

• May give existing customers a discount on mortgage lender origination fees.

Cons

• Charges an application fee of $1,170, on average.

• Has a high volume of consumer complaints, even for a big national bank.

Why we like it

Pros

• Offers a variety of low-down-payment mortgage options

• Offers construction loans to build a home or make significant renovations to an existing home.

• Flexible borrowing and payment options for home equity loans and lines of credit.

• Full suite of online capabilities.

Cons

• Branches limited mostly to the Southeast.

Why we like it

Pros

• Offers digital income, asset and employment verification.

• Has over 150 affiliated loan stores nationwide for customers who prefer face-to-face service.

• One of the nation’s most active lenders of FHA and VA loans.

Cons

• Published mortgage rates include up to three points of prepaid interest and fees.

• Does not offer home equity loans or lines of credit.