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SoFi Mortgage Review 2025

Last updated on September 19, 2025
Kate Wood
Written by 
Lead Writer/Spokesperson
Jeanette Margle
Edited by 
Head of Content, Home Loans
Fact Checked
Kate Wood
Written by 
Lead Writer/Spokesperson
Jeanette Margle
Edited by 
Head of Content, Home Loans
Fact Checked

Many or all of the products on this page are from partners who compensate us when you click to or take an action on their website, but this does not influence our evaluations or ratings. Our opinions are our own.

Why trust NerdWallet
  • 50+ mortgage lenders reviewed and rated by our team of experts.
  • 40+ years of combined experience covering mortgages and financial topics.
  • Objective, comprehensive star rating system assessing 120+ categories and 5,000+ data points.
  • Governed by NerdWallet's strict guidelines for editorial integrity.
NerdWallet's mortgage content, including articles, reviews and recommendations, is produced by a team of writers and editors who specialize in home lending. Their work has appeared in The Associated Press, USA Today, The Washington Post, MarketWatch, Newsweek and many other national, regional and local publications. They have been cited in publications including The Wall Street Journal, and appeared on NerdWallet's "Smart Money" podcast as well as local TV and radio.

Our Take

5.0

Home loans overall
NerdWallet rating
The Nerdy headline:

SoFi offers plenty of perks for existing customers, including a member discount on closing costs. Its mobile app and customer support are also much more accessible if you already bank or borrow with SoFi. The site primarily highlights conventional loan offerings, so borrowers looking for other loan types may need to reach out directly for more details. Most likely to appeal to current SoFi customers.

Jump to:Full Review
SoFi
SoFi: NMLS#696891

Min. credit score
620
Min. down payment
3%
Loan types and products
Purchase, Refinance, Fixed, Adjustable, Home Equity

Pros

  • Interest rates are on the lower side, according to the latest federal data.
  • Conventional loan borrowers can choose between a 10-, 15-, 20- or 30-year term.
  • HELOC borrowers may access up to 90% of their home equity.

Cons

  • Sample mortgage interest rates are shown for conventional purchase and refinance loans, but not for other loan types.
  • For customized mortgage rates, you have to provide your contact information.
  • Online details on some loan products are scant.
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Full Review

At a glance: SoFi mortgage options

SoFi is a non-bank lender based in San Francisco. Mortgages are available in all states.

SoFi offers a decent mix of home loan types, but the lender's site varies in how easily you can find information about them. If you want a conventional loan, you're golden. But beyond that, details can get scarce.

For example, SoFi offers refinances for FHA and VA loans, but you won't find any information about those loans on their FHA or VA loan web pages — or on their refinance pages, either.

Same goes for viewing sample mortgage interest rates. Sample rates for fixed-rate conventional loans and refinances with 15-, 20- or 30-year terms are at your fingertips. But if you're curious about rates on other types of loans, you'll have to provide contact information.

🏠 Common mortgages • Fixed or adjustable rate • Conventional • FHA • VA • Jumbo • Rate-and-term refinance

🔑 Specialty loans • Second/vacation home • Self-employed • Manufactured homes

💵 Home equity • HELOC • Cash-out refinance • Home equity loan

SoFi mortgage special offers and discounts

SoFi offers several ways to save money on your home loan. If you're already a SoFi customer, you're pretty much guaranteed a modest savings.

  • If you already bank with or borrow from SoFi, you may be able to save up to $500 off your origination fee. (SoFi Plus members can get an additional $500 off.) 

  • SoFi doesn't charge an origination fee on VA loans, though the VA's standard funding fee will still apply.

  • Buyers who get a home loan from SoFi and work with a real estate agent from HomeStory Real Estate Services can get up to $9,500 back at closing, based on the price of the home. (SoFi says the average buyer gets $1,700.)

  • If a lender error causes your closing to be delayed, SoFi will credit you up to $10,000 toward closing costs. To qualify, you'd also need to meet several deadlines during the closing process.

  • SoFi offers a first-time home buyer loan that's called the First Time Home Buyer "FTHB" loan. It's not a standout, however; it's a standard conventional loan offering with a 3% down payment.

What mortgages does SoFi specialize in?

A lender’s experience with your loan type can make a big difference. We looked at the latest federal data to find the types of mortgages SoFi handles most often.

Most SoFi loans in 2024 were conventional, though the lender also made a decent chunk of FHA and VA loans.

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How we score SoFi mortgages

Each year, NerdWallet writers and editors dig into the latest data and independent research on mortgage lending. Then, we rate lenders based on categories that matter most to mortgage borrowers.

SoFi has a NerdWallet home loans rating of 5 stars overall. Here’s a breakdown of this year’s score.

Category

Star rating

Average mortgage rates and fees

Mortgage rate transparency

Variety of loan types

Customer experience

Overall star rating

  • Ah, so you’re the “read the fine print” type? We got you. Here’s how our scoring rubric works.

    Average mortgage rates and fees (30%)

    We review federal data (as reported by the lenders) and analyze mortgage lenders’ average fees and interest rates across all loan types. Lenders with the lowest average costs get the highest star ratings. Keep in mind: Loans that are easier to qualify for, like FHA loans, usually have higher rates and fees because lenders see them as a higher risk. Pro tip: Paying some fees upfront can sometimes lower your interest rate.

    Mortgage rate transparency (25%)

    We look at how easy it is to compare mortgage rates online. Lenders get higher transparency ratings if they show sample rates on their website. (Not all lenders do!) The best ratings go to lenders that offer interactive tools that let you customize a rate quote on your own.

    Variety of loan types (25%)

    There’s no one-size-fits-all mortgage. Lenders earn top ratings in this category when they offer a large variety of mortgage types. The more variety, the higher their score. A lender earns points for purchase and refinance; fixed and adjustable rates; FHA, VA or USDA loans; renovation or construction loans; and home equity loans or HELOCs.

    Customer experience (20%)

    How easy is it to work with this lender? Top-rated lenders offer helpful features like online applications, multiple ways to get support, a user-friendly mobile app and clear updates about the loan closing timeline.

SoFi bonus points

SoFi earned bonus points for offering loans for first-time home buyers, borrowers with lower credit scores and borrowers purchasing manufactured homes.

SoFi mortgage reputation and customer experience

NerdWallet’s star ratings look at objective factors like rates, fees and loan options. To give you a sense of what the borrower experience is really like, we pulled the latest customer satisfaction scores from Zillow, and we contacted the lender’s customer support.

Zillow Mortgage Lender Customer Rating

4.86

out of 5

Above-average rating as of the date of publication.

Rating reflects more than 1,700 customer reviews.

SoFi customer service options

Here’s how you can get in touch with SoFi, or at least try to. Some options are only available if you're a current customer.

Ways to reach SoFi

Physical branches . . . . . . 🚫 Phone support . . . . . . . . . ✅ Mobile app . . . . . . . . . . . . ✅ Online chat (bot) . . . . . . . ✅ Online chat (human) . . . . 🚫

🤓 Our Nerds say... not always easy to reach

Face, Head, Person

Kate Wood, lead writer/lending spokesperson

If you don't already work with SoFi, the customer service options can be a bit impenetrable. When I called, I was promptly connected to a person… who couldn't adequately answer my question. SoFi's online chat is only available if you're logged in, so I asked my partner (who loves SoFi for banking and investing) if I could use his app to chat. Chatting with the bot got me canned replies that didn't answer my question. When I asked to be connected with an agent, I received a message saying, "We are unable to provide live chat support for SoFi home loans-related inquiries" and directing me to call instead.

Alternatives to a SoFi mortgage

Our biggest tip: Get offers from at least three different mortgage lenders. Comparison shopping can save you thousands of dollars. You can get rate quotes yourself, or work with a mortgage broker to shop around on your behalf.

Borrowers who like SoFi’s flexible range of repayment terms could be a fit for U.S. Bank, which also offers 10-, 15-, 20- and 30-year fixed-rate conventional loans. If getting cash back at closing appeals to you, you might want to consider Rocket.

More from NerdWallet

Methodology

NerdWallet’s overall ratings for mortgage lenders are evaluated based on four major categories: average mortgage rates and origination fees, rate transparency to consumers, variety of loan types (purchase, refinance, fixed and adjustable, for example) and customer experience. Among the factors we consider in these categories are: options to apply for home loans online, typical time to close, mobile app experience, level of detail about mortgage rates on lender websites, and NerdWallet’s own analysis of the rates and fees lenders reported in the latest available Home Mortgage Disclosure Act data. These and other items inform detailed rubrics, which generate ratings from 1 star (poor) to 5 stars (excellent). Read more about how we rate mortgage lenders here.