21st Century Insurance reviews and ratings
- Has close to the expected number of complaints for a company this size.
- Sells bare-bones auto insurance policies in California.
- Can file SR-22s for customers.
21st Century Insurance is a small subsidiary of Farmers Insurance, currently offering new policies only in California. It does most of its business online and over the phone, so 21st Century is best for people who are fine with not having a personal agent.
21st Century auto insurance
21st Century auto insurance earned 3.5 stars out of 5 for overall performance. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account pricing and discounts, ease of filing a claim, website transparency, financial strength, complaint data from the National Association of Insurance Commissioners and more.
21st Century offers few bells and whistles with its auto policies, something that may help keep rates down. Besides the typical types of coverage offered, 21st century provides 24/7 customer service and complimentary roadside assistance. The company can also file SR-22 on behalf of customers who need one.
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21st Century auto insurance discounts:
- Anti-theft device discount.
- Good student discount.
- Multi car discount.
- Mature driver discount.
- Good driver discount for drivers who are claim-free for three years.
- Superior driver discount for drivers with no claims after four or more years.
Complaints about 21st Century
21st Century had close to the expected number of complaints to state regulators for auto insurance for a company of its size, according to three years’ worth of data from the National Association of Insurance Commissioners.
More about 21st Century
Website and mobile app: Though not containing some of the slick features you’ll find on some other insurers’ digital platforms, 21st Century’s app and website let you accomplish the basics. You can pay bills, look at policy documents, view insurance ID cards and file claims from either the website or the app. You can also call for roadside assistance from the mobile app, which is available for Android and iOS.
Recap: 21st Century pros and cons
|Complimentary roadside assistance||Only available in California|
|Can file SR-22 forms||Few perks, additional coverages offered|
|Few discounts offered|