Editorial Review

Freedom Mortgage Review 2019

Ideal for borrowers who earn a low- to moderate-income.

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Our Take

2.5

NerdWallet rating 

The Bottom Line: Freedom offers several government home loan options to serve borrowers of all income and levels.

Freedom Mortgage

at Freedom Mortgage

Min. credit score 
620
Min. down payment 
3%
Loan types and products
Purchase, Refinance, Jumbo, Fixed, Adjustable, FHA, VA, USDA

Pros & Cons

Pros
  • Interested in making homeownership accessible, particularly for low- to moderate-income earners.
  • Online chat available.
  • Offers an online tool for homeowners insurance shopping.
Cons
  • No mortgage rates displayed online.
  • Doesn't appear to offer an online application.

Full Review

Expanding homeownership opportunities for its customers is the mission of Freedom Mortgage. The company’s variety of loan offerings — both conventional and government-insured products — bolsters its ability to achieve that mission.

Freedom Mortgage, founded in 1990 by Stanley C. Middleman, who is president and CEO, is based in Mount Laurel, New Jersey. According to the Nationwide Multistate Licensing System, Freedom Mortgage has more than 1,200 loan officers in 120 active branch locations across the country.

A look at Freedom Mortgage products

Freedom Mortgage offers conventional purchase and refinance (cash-out and rate-and-term options) loans with fixed terms of 15 and 30 years. It also provides several government-insured options from the Federal Housing Administration, U.S. Department of Veterans Affairs and the U.S. Department of Agriculture.

Freedom Mortgage declined a request for an interview and to provide information for this review.

» MORE: Use our mortgage calculator to find out your monthly mortgage payment.

Expanding its reach

In July, Freedom Mortgage acquired JPMorgan Chase’s USDA Rural Housing platform, allowing it to increase its outreach to lower-income borrowers.

“This service offering speaks to the diversity, strength and stability of the Freedom Mortgage organization, as well as to our unwavering focus on our clients and their borrowers,” David Sheeler, executive vice president of Freedom Mortgage Correspondent Lending and Servicing Finance, said in a news release.

“In our continued mission to be the premier investor in the industry, we pride ourselves on our ability to provide a broad array of services and innovative solutions to our clients while remaining flexible in today’s market environment.”

NerdWallet's star ratings for mortgage lenders are awarded based on our evaluation of the products and services that lenders offer to consumers who are actively shopping for the best mortgage. The six key areas we evaluated include the loan types and loan products offered, online capabilities, online mortgage rate information, customer service and the number of complaints filed with the Consumer Financial Protection Bureau as a percentage of loans issued. We also awarded lenders up to one bonus star for a unique program or borrower focus that set them apart from other lenders. To ensure consistency, our ratings are reviewed by multiple people on the NerdWallet Mortgages team.