Freedom Mortgage Review 2022
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Our Take
3.5
The bottom line:
Freedom offers a typical range of home loan options, but mortgage rates are not available on its website.
Full Review

Pros & Cons
Pros
- Offers conventional, FHA, VA, USDA and jumbo loans.
- Multiple customer service options, including brick-and-mortar branches and online appointment setting.
Cons
- No mortgage rates displayed online.
- Does not offer home equity loans or lines of credit.
Compare to Other Lenders
Min. credit score620 | Min. credit score620 | Min. credit score620 |
Min. down payment3% | Min. down payment3% | Min. down payment3% |
Loan types and productsPurchase, Refinance, Jumbo, Fixed, Adjustable, FHA, VA | Loan types and productsPurchase, Refinance, Home Equity, Reverse, Jumbo, Fixed, Adjustable, FHA, VA, USDA | Loan types and productsPurchase, Refinance, Fixed, Adjustable, FHA, VA, USDA |
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Full Review
Freedom Mortgage at a glance
Freedom Mortgage, founded in 1990, is based in Boca Raton, Florida. According to the Nationwide Multistate Licensing System, Freedom Mortgage has more than 1,200 loan officers in over 100 active branch locations across the country. Over the years, the lender has grown through several acquisitions. Notably, Freedom Mortgage Corporation acquired J.G. Wentworth Home Lending in August 2019.
Here's a breakdown of Freedom's overall score:
Variety of loan types: 4 of 5 stars
Ease of application: 3 of 5 stars
Rates and fees: 4 of 5 stars
Rate transparency: 1 of 5 stars
Freedom Mortgage loan types
Freedom Mortgage offers conventional purchase and refinance loans (cash-out and rate-and-term options). It also provides jumbo loans and government-backed options from the Federal Housing Administration, Department of Veterans Affairs and the U.S. Department of Agriculture.
Freedom Mortgage ease of application
Though you'll get started with a loan officer, either by calling Freedom or filling out an online form, the lender says that once you've decided to move forward, you'll be able to complete some tasks online. Freedom will allow you to upload documents and provide an electronic signature online.
Once you’ve started an application with Freedom Mortgage, you can also contact them via phone or email, or use online scheduling to set up an appointment with your loan officer.
Freedom Mortgage rates and fees
One of the most important considerations when choosing a mortgage lender is understanding what the loan will cost. In order to provide consumers with a general sense of what a lender might charge, NerdWallet scores lenders on two factors regarding fees and mortgage rates, according to the most recently available Home Mortgage Disclosure Act data:
Freedom Mortgage earns 4 of 5 stars for average origination fee.
Freedom Mortgage earns 3 of 5 stars for offered mortgage rates compared with the best available rates on comparable loans.
Borrowers should consider the balance between lender fees and mortgage rates. While it's not always the case, paying upfront fees can lower your mortgage interest rate. Some lenders will charge higher upfront fees to lower their advertised interest rate and make it more attractive. Some lenders just charge higher upfront fees.
You can decide to buy discount points — a fee paid with your closing costs — to reduce your mortgage rate.
Deciding whether to pay higher upfront fees is a matter of considering how long you plan to live in your home and how much cash you have to apply toward closing costs when you sign the loan paperwork.
Freedom Mortgage rate transparency
If you already have a mortgage serviced by Freedom Mortgage and are looking to refinance, you may be able to view rate offers by logging in to your account. You can also sign up for their Eagle Eye program, which alerts you via text message if rates drop. If you aren't already a customer, you'll have to call the lender or fill out a form to get started. A loan officer will contact you to provide rate information.
More from NerdWallet
Methodology
NerdWallet’s overall ratings for mortgage lenders are evaluated based on four major categories: variety of loan types (purchase, refinance, fixed and adjustable, for example), ease of application, rates and fees and rate transparency. Among the factors we consider when scoring these categories are options to apply for and track loans online, the level of detail about mortgage rates on lender websites and our analysis of the rates and fees lenders reported in the latest available Home Mortgage Disclosure Act data. These scores generate ratings from 1 star (poor) to 5 stars (excellent).