SunTrust Mortgage (Truist) Review 2022

Good for: borrowers in the South and East who want the option of face-to-face service. SunTrust is now part of Truist Bank, which offers a full menu of home loans.
May 2, 2022

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Our Take

4.0

NerdWallet rating 

The bottom line:

SunTrust Banks has merged into the Truist Bank brand, so borrowers will end up with a loan from Truist.

Truist
Truist: NMLS#399803
Min. credit score
620
Min. down payment
3%
Loan types and products
Purchase, Jumbo, VA, FHA, Refinance, Home Equity

Pros & Cons

Pros

  • Truist offers a complete suite of online mortgage application tools and loan tracking.
  • Sample rates are easy to find on the Truist website.
  • Truist offers a wide variety of loan options, including construction loans and special programs for doctors.

Cons

  • Customized rates aren't available online without starting a Truist mortgage application.
  • For borrowers who prefer to apply in person, branches are limited mostly to the South and East.

Compare to Other Lenders

NerdWallet rating 
NerdWallet rating 
NerdWallet rating 
Min. credit score

620

Min. credit score

620

Min. credit score

620

Min. down payment

3%

Min. down payment

3%

Min. down payment

3%

Loan types and products

Purchase, Refinance, Jumbo, Fixed, Adjustable, FHA, VA

Loan types and products

Purchase, Refinance, Home Equity, Reverse, Jumbo, Fixed, Adjustable, FHA, VA, USDA

Loan types and products

Purchase, Refinance, Fixed, Adjustable, FHA, VA, USDA

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Full Review

Tap to learn how COVID-19 has affected mortgage shopping

The coronavirus pandemic introduced some new challenges to getting a mortgage. Many lenders facing high loan demand and staffing issues increased their fees, adjusted minimum required credit scores or temporarily suspended certain loan products. While some products and business practices have returned to pre-pandemic levels, you might still find delays and limited options. If you can’t pay your current home loan, refer to our mortgage assistance resource. For information on how to cope with financial stress during this pandemic, see NerdWallet’s financial guide to COVID-19.

SunTrust Mortgage (Truist) at a glance

SunTrust Banks Inc. and BB&T Corp. joined in a merger finalized in early 2022 to become Truist Financial Corp., the seventh-largest U.S. commercial bank. SunTrust branches and ATMs, as well as the SunTrust website and mobile app, have been rebranded as Truist. Borrowers interested in loans through former SunTrust branches and online will be directed to Truist Bank. Based in Charlotte, North Carolina, Truist offers a range of mortgage and refinancing options in all states but Arizona, Alaska and Hawaii for borrowers who want to apply online. It’s also possible to apply in person at branches located mostly in the South and East.

Here’s a breakdown of Truist Bank’s overall score of 4.5 stars:

  • Variety of loan types: 5 of 5 stars

  • Ease of application: 5 of 5 stars

  • Rates and fees: 3 of 5 stars

  • Rate transparency: 3 of 5 stars

» MORE: Read the full Truist mortgage review.

More from NerdWallet

Methodology

NerdWallet’s overall ratings for mortgage lenders are evaluated based on four major categories: variety of loan types (purchase, refinance, fixed and adjustable, for example), ease of application, rates and fees and rate transparency. Among the factors we consider when scoring these categories are options to apply for and track loans online, the level of detail about mortgage rates on lender websites and our analysis of the rates and fees lenders reported in the latest available Home Mortgage Disclosure Act data. These scores generate ratings from 1 star (poor) to 5 stars (excellent).