How to Get Student Loan Relief During COVID-19 and Beyond

The feds, states and even private lenders are offering relief for student loan borrowers.
Apr 15, 2022
How to Get Student Loan Relief Now

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Lost wages due to the coronavirus and the disease it causes, COVID-19, may affect your ability to manage and repay student loans. The federal government, private lenders and others are offering student loan relief to help you manage the economic fallout.

Here are the current options you have for student loan relief. As new programs are introduced, this page will be updated with additional information.

Find the latest

Federal student loan relief

The federal government is offering options for borrowers who need help with their student loans. The following measures last through Aug. 31, 2022.

  • Automatic forbearance to most federal loan borrowers.

  • Automatically waiving interest on federally held student loans.

  • All collections activities through the Treasury offset program on federal student loans in default are suspended, which includes the withholding of 2021 tax refunds, the child tax credit or Social Security benefits.

Here’s more information about these programs, as well as existing repayment options student loan borrowers can take advantage of for payment relief.

Do my federal loans qualify for relief?

All loans from the federal direct loan program, including subsidized, unsubsidized and PLUS loans, qualify for the government's student loan relief options. Most borrowers have direct loans.

Perkins loans and loans from the Federal Family Education Loan program may qualify, if they're held by the government. Look at the loan holder in your account. If the Department of Education is listed, you will receive these benefits.

If the federal government does not currently hold your loan, you can consolidate them at to qualify for relief. But consolidation will cost you benefits tied to your existing loans, such as Perkins loan forgiveness.

Payment postponements

Borrowers with federally held student loans automatically receive a forbearance through Aug. 31, 2022. No payments will be due during this break. Additionally, no interest will accrue, which is typically not the case with forbearance.

All auto-debit payments will be automatically suspended.

This forbearance is automatic, but you can still make payments of any amount if you want to reduce your balance. About 500,000 borrowers (or 1.16% of all 42.9 million federal borrowers) continued making payments during the pause, according to the most recent federal data.

Or use the pause to prioritize other money moves, such as starting an emergency fund or paying down high-interest debt, since your student loan balance won’t increase during this break.

Due to the forbearance, your repayment term may be extended so your final payment date will be eighteen months later than you originally thought.

Here are other scenarios the forbearance might affect:

You're a recent graduate

If you're entering repayment for the first time, there may be some overlap with your grace period. That means if you were supposed to start making payments during the forbearance period, your first payment won't be due until Sept. 1, 2022. Usually interest on unsubsidized direct loans continues to build during the grace period, but if your grace period overlaps with the administrative forbearance, interest will not accrue during those months.

You can use this time to find out who your servicer is, what your first bill will look like and how to apply for income-driven repayment if you can't meet your payment.

You already had a forbearance in place

This administrative forbearance supersedes all other deferments or forbearances. If your prior forbearance or deferment's original end date was after Aug. 31, 2022, it will be reinstated beginning Sept. 1, 2022.

You're taking time off from school

If you have federal student loans and leave school for any reason, you typically have six months before you must start repaying the debt. For example, if you last attended school in the spring and plan to take the fall semester off, your payments would normally come due in the fall. But the extended forbearance delays your first payment until February.

Whenever you start back up again at college (attending at least half-time) you can defer payments until you finish school or leave again. But since you already used up your grace period, when  you graduate or leave again your loans would be due right away.

Interest waiver

The interest rate on most federal student loans is set to 0% through Aug. 31, 2022. During this time, no new interest will accrue on federally held student loans.

If you repay loans during this period, your entire payment will go toward your principal balance, provided you have no other outstanding interest or fees on the loans. This will save you money overall, though your actual payment amount won’t change.

Collection activities

The federal government has ceased all collection activities on federal student loans through Aug. 31, 2022. These activities include wage and Social Security garnishment, tax refund seizure and collection calls and letters.

This policy is retroactive to March 13, 2020, meaning you'll receive a refund for any forced student loan payments since that date. But if your 2019 refund was seized before March 13, 2020 it is not required to be returned.

Federal loans with delinquent payments or defaulted loans will return to "good standing" status when payments start again on Sept. 1, 2022.

Stimulus checks won't be taken retroactively due to defaulted student loans.

As of March 30, 2021, collection activities and interest is halted for commercially owned FFEL debt in default — approximately 1.14 million borrowers, according to the education department. The relief is retroactive to March 13, 2020 so borrowers whose tax refunds were seized or wages garnished since then will receive those funds back and their loans will return to good standing.

Disability Discharge Earnings Documentation Suspension

Borrowers who receive loan forgiveness through Total and Permanent Disability Discharge usually are required to submit annual earnings documentation for the following three years. Loans can be reinstated If their earnings exceed state poverty guidelines for a family of two during that time, or, more commonly, if borrowers fail to provide earnings documentation at all.

On March 29, 2021, due to the COVID-19 emergency, the education department suspended its requirement to submit annual earnings documentation retroactive to March 13, 2020. The change is intended to prevent borrowers whose loans were discharged due to Total and Permanent Disability from having their loans reinstated during the pandemic.

Alternate repayment plans

Federal student loan borrowers can choose from a number of different repayment options. If you’ll be unable to afford your student loan payments in the long term, enrolling in an income-driven repayment plan is typically your best option.

These plans base your monthly bills on your current income and family size. Payments can be as little as $0.

If you already use an income-driven plan and your financial situation has changed, you can request a new payment amount. If you were supposed to recertify your plan before Aug. 31, 2022, you'll now have an additional time to do so. IDR recertification dates have been extended until at least March 2023. Borrowers will be notified when it is time to recertify.

You should still use the time during the government’s payment suspension to complete your enrollment paperwork or provide updated financial information. That way, your new payment will hopefully be in place once your forbearance ends.

Temporarily, borrowers with direct loans can self-report their income when applying for or recertifying an IDR plan. That means you own't have to submit tax documentation, but you will need to select "I'll report my own income information" in Step 2 (Income Information) of the IDR application. This option ends Feb. 28, 2023.

Student loan forgiveness

Be extra wary of any company that reaches out with an offer to forgive your loans; it's likely a scam.

Existing student loan forgiveness programs such as Public Service Loan Forgiveness, or PSLF, are still available.

Government and nonprofit employees pursuing PSLF do not need to keep making payments during the automatic forbearance. Those months will still count toward the 120 payments needed to qualify for PSLF — provided you meet the program's other eligibility requirements. For example, if you don't work full-time for an eligible employer during those months, your waived payments won't count toward forgiveness.

If you remain steadily employed in a qualifying job, don't make your payments until Sept. 1, 2022. Your money has better uses until then, even if it's just building emergency funds.

For borrowers already enrolled in an income-driven repayment plan, all suspended payments through the end of the year will count toward IDR forgiveness.

How to work with your servicer

You do not need to contact your servicer to receive the payment postponement or interest waiver. But if you wish to continue making payments during the waiver period, contact your servicer for instructions.

Private student loan relief

Private lenders typically offer opportunities to pause payments for up to 12 months or longer with forbearance or deferment policies. These policies vary from lender to lender and, unlike current federal loan forbearance, interest will continue to accrue.

But some lenders are offering additional relief options, including short-term emergency forbearance or deferment. Others are waiving or refunding fees for late payments.

When in doubt, contact your lender to find out what options are available.

Student loan refinancing

Student loan refinancing rates are currently low due to the economic climate. If you already have private student loans, strong credit and steady income, see if you can save money — monthly or overall — by qualifying for a lower interest rate.

If you have federal student loans, don't refinance while payments aren't due. By refinancing, you’d lose existing federal loan benefits, such as access to interest-free forbearance and income-driven plans — as well as any new relief programs the government offers in response to the pandemic.

Relief efforts at your school

If colleges offering in-person classes close due to COVID-19, schools will take similar action as they did during 2020:

  • Continuing to keep housing open for its most vulnerable population, including homeless and international students. During the spring at University of Washington in Seattle, for example, residence halls remained open for students who needed to stay on campus, but only in dorms with private bathrooms to encourage social distancing. At Purchase College, State University of New York — located in one of the hardest-hit counties in New York during the spring — classes moved online, but certain groups of students were allowed to stay. This includes those without anywhere else to go, as well as international students and students without technology needed to complete online courses.

  • Offering refunds on housing and fees to students. During the spring the University System of Georgia issued refunds at a percentage of the semester’s cost for housing, dining and certain fees, as well as study abroad. At Binghamton University, State University of New York, charges for housing, meal plan and on-campus fees were prorated once a student leaves campus. Students received a credit balance automatically applied toward the fall semester unless a student requested a refund.

  • Distributing emergency financial aid and cash grants. The second coronavirus relief package provides funds to colleges to distribute to students in need of financial assistance due to the coronavirus. Public and not-for-profit colleges received a total of $20.5 billion, part of which must be used for emergency aid. Proprietary (for-profit private) colleges received $681 million, but must use the total amount to provide students with financial aid grants. In spring 2020, the Department of Education distributed $6.28 billion for the same purpose. The grant money can be used for technology, food, housing, health care, childcare and any course materials. Colleges will determine how to distribute grant funds. Schools may have their own well of emergency financial aid resources available for students, as well.

If your college moves to online learning this fall during the semester, call the school’s financial aid office to inquire about its refund policy. If you have no other suitable housing options, contact your college’s housing office to inquire about options for staying on campus.

Tax breaks for employer loan contributions

The original stimulus bill amended the tax code so you won't pay taxes on student loan contributions from your employer. The second relief package extended this measure through the end of 2025. Previously, this money was treated as taxable income.

This change won't offer relief from your student loans, as employer contributions are on top of what you pay. But it may incentivize more companies to offer this benefit — they now get a tax break, too — or to increase their payments.

These programs often top out around $1,200 annually. But this tax benefit covers amounts up to $5,250. That total is for all education assistance an employer provides, including tuition reimbursement programs.

The survey was conducted online within the United States by The Harris Poll on behalf of NerdWallet from May 5-7, 2020, among 289 U.S. adults ages 18 and older who have private student loans. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables and subgroup sample sizes, please contact Chloe Wallach at [email protected]."

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