Bench Accounting Review 2021: Pricing, Features, Alternatives

This affordable bookkeeping service is best for freelancers and small businesses with relatively simple financials.
Priyanka PrakashAug 3, 2021

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Bench Accounting is an online service that handles your bookkeeping for you so that you can focus on running your small business. Based in Vancouver, British Columbia, the service gives you access to a Bench bookkeeper, who will categorize your transactions, reconcile your bank accounts and prepare financial statements on your behalf.

In general, Bench Accounting isn't a good fit for businesses that may need to scale or switch providers later on. It limits the number of financial accounts you can have on standard plans and operates on proprietary software that doesn't sync with commonly used accounting software. But it's affordable, compared to similar services, and provides valuable expertise. For freelancers or small businesses with relatively straightforward financials, it's a great time-saving option.

Pros

  • Fast and saves you time.

  • Provides reliable and expert support.

  • Catch-up bookkeeping available.

  • Affordable.

Con

  • Difficult to switch providers.

How does Bench Accounting work?

Bench Accounting does bookkeeping on a monthly basis. After you sign up for a Bench account, you will connect your financial accounts — this includes bank accounts, credit cards, loans and merchant processors — to your Bench account. Your Bench bookkeeping team — made up of three in-house Bench employees — will categorize all your transactions, reconcile your bank accounts and prepare financial statements for each month within 15 business days.

When your bookkeeping is done for the month, you’ll receive a message. At that point, you can view your financial statements and account information online. If you have any questions, it’s easy to get in touch with your Bench bookkeepers by sending them an in-app message or calling them.

Using Bench Accounting is different from having a subscription to QuickBooks Online or Xero. These applications help you do your own bookkeeping; unlike Bench, they don't include access to a team of dedicated bookkeepers in the basic price.

Bench Accounting features

  • Monthly bookkeeping for up to 15 accounts, including bank accounts, credit cards, loans and merchant account processors.

  • Bookkeeping services include categorizing all transactions, reconciling bank accounts and preparing an income statement and balance sheet.

  • Automatic import of financial information from linked accounts; there's no need to send Bench any documentation manually.

  • Visual reports to see how business expenses, revenue and profits have changed over time.

  • Catch-up bookkeeping for small-business owners who are behind on their records.

  • Secure, dedicated logins for your certified public accountant, business partner or investors.

  • Use your computer or Bench’s iOS mobile app to check your finances on the go. (The mobile app isn’t available for Android phones.)

  • Includes preparation of a year-end financial package.

  • Premium package includes tax filing and unlimited tax advisory.

  • Each customer has a dedicated team of three bookkeepers, including one senior bookkeeper who reviews all monthly statements and the year-end financial package.

  • All bookkeepers are in-house employees who receive training.

  • Unlimited phone call and messaging support with no additional charge.

  • SSL encryption and employee background checks to protect your financial data.

How much does Bench Accounting cost?

Previously, Bench offered five plans. In 2021, it updated its pricing structure and started offering just three plans, then two plans. Here are the two plans it now offers:

Essential ($299 per month when billed monthly, $249 per month when billed annually): This includes monthly bookkeeping, a dedicated bookkeeping team, year-end tax-ready financial statements and unlimited communication with Bench's in-house research team.

Premium ($499 per month when billed monthly, $399 per month when billed annually): This includes everything in the Essential level, plus unlimited tax advisory services, one-on-one tax strategy planning and annual tax filing for partnerships, corporations and sole proprietors.

Pros

Fast and saves you time

The biggest advantage of Bench is the amount of time it can save you on bookkeeping tasks. After you link up your financial accounts, Bench takes care of the rest.

“I estimate Bench saves me about five hours each month and the year-end financial package alone will probably save me 20 hours prepping for taxes," says Lisa Nicholls, founder of virtual assistant firm Lisa & Co. "Everything is delegated to my dedicated bookkeeping lead and team, so all I have to do is answer questions about transactions whenever they arise."

There’s no need to manually send any documents to Bench since your company’s financial accounts are linked to your Bench account. The Bench team will complete your bookkeeping within 15 business days, giving them enough time to make any adjustments before the end of the month.

If your bookkeeping team has questions about a particular transaction, they'll send you an in-app message.

Provides reliable and expert support

With Bench Accounting, each business is assigned a bookkeeping team of three bookkeepers, including one senior bookkeeper who reviews monthly financial statements and the year-end financial package. All Bench bookkeepers are employees who receive regular in-house training. While there may be some changes to your team over time, you generally won't have your books handled by different people every month.

Getting in touch with Bench is easy if you have a question. Send a message from your computer or the app anytime, and your bookkeeper will reply within one business day. You can also schedule a time for your bookkeeper to call you at no additional charge. Bookkeepers are available Monday through Friday, 9 a.m. to 5 p.m. PST. If you also have an accountant, you can give them separate log-in credentials to your Bench account.

Bench's year-end financial package includes the information you'll need to file your taxes and is downloadable as an Excel file.

Catch-up bookkeeping available

For an additional fee, Bench provides overdue bookkeeping services. It can finish a year’s worth of bookkeeping in two to four weeks. This could be helpful if you’ve been behind on your books all year and tax deadlines are approaching.

Affordable

Compared to other bookkeeping services, Bench is an affordable option. Other bookkeeping services charge a sliding scale based on number of accounts, whereas Bench prices are based on average monthly expenses. Every Bench plan includes up to 15 financial accounts, including bank accounts, credit cards, loans and merchant processors. It’s common for competitors to only include a handful of accounts in entry-level plans, so you’re getting good value with Bench Accounting.

Con

Difficult to switch providers

Bench has a proprietary bookkeeping system, which doesn’t sync up with QuickBooks, Xero or other accounting software. This makes it difficult to switch bookkeeping services later. It does, however, allow you to ask your bookkeeper for Excel or CSV files of all transactions made on your general ledger, which can be uploaded to such programs. But moving the information and verifying it was done correctly can take time.

If outgrowing the platform is a concern, consider QuickBooks Online with the QuickBooks Live Bookkeeping service added on instead. This bookkeeping service will connect customers directly with a physical certified bookkeeper to help them with their books. Though it's more costly than Bench Accounting, the QuickBooks platform is more scalable and widely used among accountants, so it could be a better solution for a rapidly growing business.

Is Bench Accounting right for me?

If you have a certain type of business, yes. Bench provides a great time-saving service that's affordable. It's not a good fit for fast-growing businesses that may need to add several accounts or more functionality later. But for small-business owners who expect to have relatively simple financials long-term, it could be well worth the cost.

A version of this article was first published on Fundera, a subsidiary of NerdWallet.

Screenshots courtesy of Bench.co.

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