IRS Phone Number: Customer Service and Human Help

The official IRS phone number is 800-829-1040, but that’s not the only IRS number you can dial to get help or speak to a live person. Few people know there are other IRS phone numbers to try. We've gathered a range of them to so that you can reach precisely the people you need. We've also included links to our articles on a number of topics, which might save you a call.

Note: Due to coronavirus, the IRS dialed back a number of taxpayer services, including unstaffing or understaffing various IRS phone numbers. However, the IRS has been recalling workers in phases since late April. For questions that aren't about stimulus checks, you can try calling the Taxpayer Advocate Service, which is an independent organization within the IRS set up to help taxpayers work with the IRS. You can see the phone number for Taxpayer Advocate offices here.

There's more than one IRS phone number

You're welcome to call the main IRS number, but one of these special lesser-known IRS phone numbers might get you help faster.

You can also call your local IRS office

The IRS operates local Taxpayer Assistance Center offices in every state. To see their local addresses and phone numbers, click on your state on the list of Taxpayer Assistance locations. Note: you can’t just show up at a local IRS office any time. You have to make an appointment. That IRS number is 844-545-5640. (As we note at the top of this page, due to coronavirus, the IRS has dialed back a number of taxpayer services, including staffing phone lines. However, the IRS has been recalling workers in phases since late April. Staring June 29, 2020, the IRS began reopening its Taxpayer Assistance Centers to the public in phases.) 

Try calling the Taxpayer Advocate Service

The Taxpayer Advocate Service is an independent organization within the IRS that can help people with tax problems they can't resolve on their own. Every state has at least one local Taxpayer Advocate Service center that is independent of the local IRS office, and it reports to the national Taxpayer Advocate Service.  You can see the local addresses and phone numbers for every local Taxpayer Advocate Service office here.

State tax department phone numbers

If it's a state tax issue you need help with, click to see a list of phone numbers for state tax departments.

Watch out for IRS phone scams

You can call every IRS phone number you want, but the IRS will rarely call you. It initiates most contacts, including demands for payment, through regular mail from the U.S. Postal Service. In special circumstances, the agency will call or come to a home or business when:

• A taxpayer has an overdue tax bill.

• To secure a delinquent tax return.

• To secure a delinquent employment tax payment.

• To tour a business as part of an audit or during criminal investigations.

Avoid tax scams (here's how to spot them). The IRS does not:

• Call you to demand payment.

• Initiate contact with you via email, text or social media.

• Ask you to pay your tax bill with prepaid cards, gift cards or wire transfers.

• Threaten to call the police, immigration officers or other people to arrest you.

• Revoke your driver’s license, business license or immigration status.