Safeco Homeowners Insurance Review 2022

Safeco homeowners insurance is available in 47 states and offers a selection of add-ons.
Apr 27, 2022

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Safeco is owned by Liberty Mutual, which makes it part of one of the largest insurance companies in the United States. Safeco home insurance offers several add-ons like equipment breakdown and identity theft coverage. The company offers only a few discounts, however, so you may find it difficult to save much on your insurance premium.

Best for: People who want to get quotes and ask questions face-to-face through video chat.

How we rate homeowners insurance companies

Our star ratings are based on consumer complaint data from the National Association of Insurance Commissioners; financial strength grades from AM Best; coverage and discounts available; and the overall consumer experience. See our criteria for evaluating home insurance companies.

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Safeco home insurance pros and cons

Pros

Cons

Inexpensive add-on coverage options.

Offers few discounts.

Many ways to file claims, including live video chat with a representative.

How Safeco home insurance rates

4.0

NerdWallet rating 

Safeco homeowners insurance earned 4 out of 5 stars for overall performance. NerdWallet’s ratings are determined by our editorial team. The homeowners insurance scoring formula takes into account policy coverage options and discounts, ease of filing a claim, website transparency, the financial strength of the company, complaint data from the National Association of Insurance Commissioners and more.

State availability

Safeco home insurance is available in 47 states. It's not available in Delaware, Florida, Hawaii or Washington, D.C.

Safeco home insurance coverage

You can customize your homeowners policy with numerous add-ons, but below are the types of coverage that generally come standard:

Type of coverage

What it does

Pays to repair or rebuild the structure of your home.

Covers damage to unattached structures such as a shed or fence.

Pays to repair or replace personal belongings such as furniture or clothing.

Pays for hotel stays, restaurant meals or other expenses if you have to live elsewhere while your home undergoes covered repairs.

Covers legal expenses and damages if you're responsible for injuries to other people or their property.

Medical payments

Covers injuries to guests in your home, regardless of fault.

Safeco offers the standard types of home insurance coverage along with several optional features, including:

  • Extra payouts for high-value items like jewelry and art.

  • Repairs for any electrical or mechanical problems with household equipment.

  • Additional coverage for your dwelling in case you exceed your policy limit.

  • Reimbursement for money spent recovering from identity theft.

  • The actual cost of replacing a damaged or lost personal item, rather than its present-day value.

  • Connections to prescreened contractors for any repairs, with Safeco providing a warranty for the work.

Safeco also offers a single loss insurance deductible option for anyone who bundles home insurance with other Safeco policies. This means you'll pay only one deductible even if you have to make multiple types of claims for a given incident. For example, if a tree falls and damages both your garage and car, you'll need to cover only the home deductible rather than both the home and car deductibles.

Safeco also partners with American Home Shield to offer a home warranty in some states. For a fee, this service provides discounted repairs for wear and tear on household systems and appliances.

Discounts

Safeco doesn't have a huge array of price breaks on its home insurance, but you may be able to get discounts for:

  • Installing a burglar alarm or sprinkler system.

  • Buying a home that's less than 10 years old.

  • Getting a quote and enrolling in a new policy before your existing policy expires.

  • Adding umbrella insurance from Safeco.

Consumer complaints

Safeco had fewer than the expected number of home insurance complaints to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners. (NAIC home insurance complaints also cover other home policy types, including mobile home, renters and condo insurance.)

Consumer experience

Website: You can get a quote, file a claim and pay your bill through Safeco's website. Safeco also offers a blog that has a fairly deep library of articles, including many specific to homeowners insurance.

App: Safeco's app is available for iOS and Android. You can use it to file a claim, pay your bill, view policy documents and more.

Homeowners insurance buying guide

You can get home insurance quotes online, over the phone or through an agent. But before you start, take the following steps:

  1. Determine how much coverage you need. Is a standard policy sufficient, or do you want to add extra insurance for situations like identity theft or sewer backups? Check whether each company you’re considering has the options you need.

  2. Take inventory. To ensure you have sufficient personal property coverage, take stock of your belongings. Include all furniture, electronic devices, clothing, jewelry and household items. How much would it cost you to replace them? This total is the minimum amount of personal property insurance you should have.

  3. Make a fair comparison. When evaluating rates, make sure each insurer is offering the same limits and deductibles.

  4. Check consumer complaints. Although it may seem tempting simply to choose the cheapest option, look at how many consumer complaints each insurer has before choosing a policy. Poor customer service could have a significant impact on your experience if you ever need to file a claim.

How to file a homeowners insurance claim

File as soon as it’s safe. The sooner you report a theft or damage to your home, the sooner your insurer can assign an adjuster and start working on paying out your claim. Some companies let you file claims online or through their app, while in other cases you may have to call your agent or insurer instead. Have your policy number handy.

Document the damage. Bolster your claim by taking photos or video of all damage. If something was stolen, report it to the police before you contact your insurance company. Your insurer may ask for a copy of their report.

Prevent further damage. After you’ve taken pictures of everything broken or destroyed, take steps to prevent additional damage. For example, you can put a tarp over a leaky roof or blown-out window. Keep receipts for any supplies you buy, as your insurer may reimburse you later.

For more information, see how to file a homeowners insurance claim.

Other home insurance companies to consider

Not ready to make a decision? You may be interested in these other homeowners insurance companies:

Frequently asked questions
What other types of insurance does Safeco offer?

Safeco offers insurance for a variety of vehicles, including cars, motorcycles, RVs and more. It also offers renters, condo, landlord, personal umbrella and other types of insurance.

How can I get a Safeco home insurance quote?

You can get a Safeco home insurance quote through its website or by calling a representative.

Where do I submit a claim?

You can file a claim through the website or mobile app, by calling an agent or using Safeco’s video chat service.

Methodology

Homeowners insurance ratings methodology

NerdWallet’s homeowners insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverages, discounts, online experience and more. Our “ease of use” category looks at factors such as website transparency and how easy it is to file a claim. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2018-2020. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

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