Farmers Business Insurance: Pros, Cons, Coverage Options

Farmers can be a good choice for industry-specific coverage — but may not be best for shopping or managing your policy online.
Aug 19, 2021

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Farmers business insurance

4.0

NerdWallet rating 

A notable player in the home and auto insurance space, Farmers offers a variety of insurance products for small-business owners. The company provides business insurance in 36 states and has a network of local agents that can help you get a quote.

Although you can purchase policies on their own, Farmers offers customizable coverage bundles for a range of industries, including manufacturing, education, restaurant, retail and wholesale. If you already have auto or home insurance through Farmers — or plan on purchasing a policy — you can also benefit from multiline discounts.

Unlike with other providers, however, you can’t get a business insurance quote online. You can only submit your information to reach out to a local agent. If you want to get a quote or purchase your policy online, you’ll want to look at alternative providers.

Farmers business insurance: Pros and cons

Pros

Cons

Offers several types of business insurance; customizable industry-specific coverage available.

Commercial insurance not available in all states.

Network of agents across 36 states available to help you get the right insurance for your business.

Can’t get a quote or purchase a policy online.

Can file a claim, make payments and request a business insurance auto ID card online.

Online account and mobile app access not available for small-business policies.

Multiline discounts available for bundling home, auto and small-business insurance.

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Farmers small-business insurance: Types of coverage

Farmers offers the following coverage options for small-business owners:

Farmers also offers what it calls “cheat sheets” for different types of businesses. These “cheat sheets” outline industry-specific insurance options based on the type of business you have and suggest the coverage that might protect you against typical risks.

Farmers breaks down coverage suggestions for the following:

  • Apartment buildings.

  • Auto service and repairs.

  • Commercial real estate.

  • Contractors.

  • Education and non-profit.

  • Homeowners associations.

  • Manufacturing.

  • Office.

  • Religious organizations.

  • Restaurants and food trucks.

  • Strategic accounts teams.

  • Retail stores.

  • Wholesale.

Farmers commercial property insurance

Commercial property insurance can protect your business property from damage caused by weather events, fire and other hazards. With Farmers, your business property insurance can also include coverage for:

Farmers general liability insurance

General liability insurance protects your business in the case of third-party claims of bodily injury or property damage, like if someone slips and falls and files a lawsuit. This type of business insurance can cover the costs of legal defense and legal damages.

With Farmers, your liability insurance can cover standard injuries and lawsuit damages, as well as additional coverage:

How to get Farmers business insurance

With Farmers, you can completely customize your business insurance policy by working with an agent to get a quote and determine the coverage that meets your needs. Although you can enter your ZIP code and click “get a quote” on the Farmers website, you cannot actually receive a quote online.

Instead, you can fill out a business quote request form, providing information about your business — what it does, when it started, if you have employees and if you use vehicles. When you hit "submit," the form goes to local Farmers agents in your area. An agent will then contact you to discuss your commercial insurance needs and set you up with a policy.

You also have the option to use the Farmers search function to connect with an agent in your area. Once you’ve found an agent you want to work with, you can reach out to them by phone, or you can submit an insurance quote request form directly to them.

Farmers customer service

You can call Farmers claim services and the payment center 24 hours a day, seven days a week. You also have the option to file a claim or make a payment online.

When you file a claim, your case will be assigned to a single representative or a team of specialists (depending on your needs) who will work with you to handle and resolve your claim. You will be able to check the status of your claim online.

If you have a claims-related question, you can use the claims chat on the Farmers website. This live chat is available daily from 8 a.m. to 9 p.m. CT.

For additional customer assistance, you can reach Farmers representatives by phone, Monday through Friday from 7 a.m. to 11 p.m. CT, and Saturday and Sunday 8 a.m. to 8 p.m. CT.

More about Farmers

Website: Farmers offers a handful of informational articles for small-business owners, but the website's frequently asked questions section focuses only on consumer products.

Similarly, Farmers lists a variety of policy perks and discounts on the website, but these are almost exclusively devoted to auto and home insurance. The only business-related discount available is the multiline discount, which you can earn by purchasing a small-business policy along with an auto policy or home policy.

You can, however, use the Farmers website to request a business insurance auto ID card.

Online account and mobile app: Farmers does not currently offer online accounts or mobile app access for small-business policies.

Farmers business insurance cost

The cost of business insurance varies based on several factors — your industry, location, property value and previous claims history — as well as the specific coverage you choose. Your deductible and policy limits will also play a role in the overall cost of your business insurance.

Farmers does not provide information on its website about the average cost of any of its commercial insurance coverage. The best way to get a sense of how much a policy will cost your business is to contact a Farmers agent in your area for a customized quote.

Methodology

Business insurance ratings methodology

NerdWallet’s business insurance ratings reward companies that offer small-business owners reliability and ease of use. Ratings are based on weighted averages of scores in several categories, including financial strength, customer complaint data, shopping experience and customer service. Learn more about how we rate small-business insurance companies.

These ratings are a guide, but insurance policy details and prices can vary widely from business to business and provider to provider. We encourage you to shop around and compare several insurance quotes.

NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2018-2020.

To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period.

Our star ratings consider ratios for both general liability insurance and commercial property insurance. When an insurer sells policies that are underwritten by several different insurance companies, we consider the NAIC complaint ratios of all the underwriters.