Liberty Mutual Business Insurance Review 2021: Pros, Cons and Coverage Options

Liberty Mutual business insurance is sold through independent agents and brokers.
Kelsey SheehyAug 20, 2021

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Liberty Mutual offers a full range of coverage, including general liability, workers’ compensation and commercial auto insurance. All policies are sold via independent brokers and agents.

Liberty Mutual’s website is sparse on details. You can’t get a quote or find out basic information, like what types of business vehicles are covered under its commercial auto policy. You need to contact a broker to get into the nuts and bolts of each policy.

Liberty Mutual offers the following coverage options for small-business owners:

Liberty Mutual also offers management liability and , as well as industry-specific coverage options for construction, health care and wholesale businesses, among others.

While business insurance policies are handled in-house — via Liberty Mutual or its subsidiary Ironshore — all policies are sold by independent agents and brokers, who typically provide quotes from multiple insurance companies. You cannot get a business insurance quote online at Liberty Mutual.


General liability insurance is a must-have for business owners. It helps cover costs that arise due to bodily injury, personal injury, property damage and advertising injury (libel, slander and copyright infringement). As a rule, liability coverage applies only to third-party claims, such as if a customer falls in your parking lot or an employee damages a customer’s property while on a job site.

General liability insurance doesn’t cover damage to your own property or injuries to your employees. Commercial property insurance and workers’ compensation coverage would be required in those instances.

Liberty Mutual offers general liability insurance as a stand-alone policy or bundled with property insurance as part of its business owners policy.

Liberty Mutual offers workers’ compensation insurance to protect business owners if an employee is injured on the job or becomes ill as a result of their work. Most states mandate workers’ compensation coverage for businesses with at least one employee, though some states have a higher threshold.

Workers’ compensation covers the employee’s medical expenses and also shields businesses from lawsuits related to the incident. Workers’ comp typically covers the following expenses:

Workers’ compensation won't pay out if the employee’s injury occurred while performing a personal task, under the influence of drugs or alcohol or participating in a voluntary recreational activity.

Liberty Mutual’s commercial auto insurance can cover a single business vehicle or an entire fleet. Policies typically include liability, physical damage, bodily injury and uninsured motorist coverage.

Liberty Mutual doesn't disclose the average cost of its business insurance policies. The insurer also doesn't provide quotes via its website. Instead, business owners need to contact an independent broker or agent to discuss policy details and get a quote. Factors like coverage, location, business type and associated risk factors will influence your rate.


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