Hit With a Tax Penalty? The IRS Might Give You a Do-Over

Getting your money back on a first-time IRS penalty is possible, if you know what to do.

Tina OremApril 12, 2019
On a similar note...
On a similar note...
irs-penalty-first-time-abatement

Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own.

The IRS assesses billions in tax penalties each year — in 2017, individual taxpayers faced a share of more than $11 billion in penalties — but few people know the agency is sometimes willing to change its mind and reverse certain tax penalties for first-time offenders. Two tax pros offer some insights into how the IRS’ penalty-abatement program works and how you may be able to get out of a tax penalty — or even get a refund for one you already paid.

See if you qualify

If you meet three criteria, you might be able to get the IRS to reverse course on its penalties for not filing a tax return or for not paying on time. First, you have to be current on filing your tax returns (it’s OK to have a tax extension). Second, you have to be current on your tax bill or at least have a payment arrangement in place with the IRS. Third, you must have a clean record: no penalties for the three tax years before the tax year in which you received a penalty.

“Basically, if you have been in compliance, and you filed on time and you haven't had any penalties in a three-year period, you're allowed to make a mistake,” says John Lyons, a certified public accountant in the tax department at accounting firm Gorfine Schiller Gardyn in Maryland.

Ask for first-time penalty abatement

You can ask for first-time penalty abatement by calling or writing to the IRS, Lyons says. If you go the phone route, you might get an answer right away, but be sure to get the agent’s name and number and then follow up with a written letter, he notes.

And don’t worry about haggling. “It's not a negotiation, it's all or nothing. You either qualify or you don't qualify,” says Jim Buttonow, a certified public accountant in Summerfield, North Carolina.

Penalty abatement usually won’t get you relief from interest the IRS may have also tacked on to your balance, Buttonow warns. “However, if there's interest that accrues from the failure-to-pay penalty or the failure-to-file penalty that's owed, the associated interest will get abated also,” he says.

Fill out IRS Form 843

If you've already paid a penalty and now realize you might be able to get your money back, you’ll want to get your hands on IRS Form 843, Lyons says. There, you’ll tell the IRS which penalty you want refunded and why. Typically the IRS allows people to go back two or three years, depending on the circumstances, but sometimes it can be longer, according to Buttonow.

Be persistent

If the IRS denies your request for first-time penalty abatement but you still think you qualify, you can appeal the decision. If you don’t qualify for first-time penalty abatement, you might want to ask for penalty relief “due to reasonable cause,” Lyons notes. But if you incurred a tax penalty simply because you didn’t know the rules or made a mistake, that route probably isn’t for you — penalty relief due to reasonable cause is typically only viable for people who have experienced deaths in the family, house fires, medical trauma, natural disasters or other dire situations. You’ll need to provide documentation such as hospital records, court statements or other evidence that supports your claim.

Know when to get help

You’re not required to hire someone to request a first-time penalty abatement for you. If you’re not sure whether you’ve paid any penalties or don’t know how much you owe, you don’t have to pay someone to get that either: You can get your account information from the IRS for free by requesting a transcript. But it’s OK to get help from a tax pro. “Unless you speak IRS, it's really difficult to understand this,” Buttonow says.

Either way, challenging a first-time penalty could have its own rewards. “It always is worth pursuing,” he says. “If you don't ask for it, you don't get it.”

Find the tax relief company that's best for you

We've weighed the pros and cons of some major players in the space.

Company

Fees

Service

$250 discovery fees. $900-$3,000 resolution fees.

  • Dedicated case manager.

  • Phone, email, mail and chat.

  • Refunds possible but somewhat limited.

Free initial consultation.

$495 discovery fee.

$1,500-$4,000 resolution fees (on average; depends on case specifics).

  • Dedicated case manager.

  • Phone, email, mail and online portal.

  • Refunds limited/case-by-case basis.

Free initial consultation.

$399 discovery fees.

$1,400 resolution fees (on average, per the company).

  • Most case managers are also enrolled agents or CPAs.

  • Phone, email, mail and online portal.

  • Refunds possible but somewhat limited.

Free initial consultation.

We want to hear from you and encourage a lively discussion among our users. Please help us keep our site clean and safe by following our posting guidelines, and avoid disclosing personal or sensitive information such as bank account or phone numbers. Any comments posted under NerdWallet’s official account are not reviewed or endorsed by representatives of financial institutions affiliated with the reviewed products, unless explicitly stated otherwise.