JetBlue Airways Wi-Fi: Everything You Need to Know

JetBlue's free Fly-Fi service provides in-flight Wi-Fi on many of the carrier's domestic and international flights.
Lee Huffman
By Lee Huffman 
Published
Edited by Giselle M. Cancio

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In today’s hyper-connected world, travelers enjoy internet access wherever they are. In-flight Wi-Fi used to be a novelty, but now it's necessary to stay competitive with other airlines.

JetBlue Airways offers all passengers free Wi-Fi so they can stream videos and music, send and receive emails, shop online and more.

Learn more about JetBlue Wi-Fi, including how to connect, how much it costs and how it compares to other airlines.

Does JetBlue have Wi-Fi?

Yes, JetBlue has Wi-Fi — cheekily called Fly-Fi — on most of its flights, with service provided through Viasat.

However, the availability of Fly-Fi on JetBlue flights varies based on the type of plane and which route it is flying. Additionally, weather and other variables may affect your ability to log in and use the internet during your trip.

JetBlue Fly-Fi internet is available on all JetBlue-operated flights across the contiguous United States. It’s also available on re-styled Airbus A320, A321neo and A220 aircraft that fly to its Caribbean and Central America destinations.

Additionally, JetBlue offers expanded transatlantic coverage on Airbus A321 long-haul flights.

How much does Fly-Fi cost?

JetBlue does not charge to access its in-flight Wi-Fi service. Fly-Fi is free for all passengers, even if you don’t have elite status or hold the airline’s credit card.

You can also connect as many devices to Wi-Fi as you’d like without extra charges.

JetBlue Fly-Fi cost vs. other airlines

While JetBlue customers get free Wi-Fi on unlimited devices, other airlines may charge fees for every device you connect. Here’s a quick summary of how much you’ll pay per device to connect to in-flight Wi-Fi on other airlines:

  • American Airlines: Starting at $10 per device.

  • Delta Air Lines: Free, with a SkyMiles account.

  • Southwest Airlines: $8 per device; free for A-List Preferred members.

  • United Airlines: $10 for access on U.S. domestic and short-haul international flights. This cost is reduced to $8 for MileagePlus members, and all T-Mobile customers get free Wi-Fi on all flights. Costs for long-haul international flights vary based on destination.

How to connect to JetBlue Wi-Fi

Follow these simple steps to connect to JetBlue Wi-Fi:

  1. Connect to the “Fly-Fi” Wi-Fi network.

  2. If you’re not automatically redirected to the Fly-Fi page, open your browser and go to www.flyfi.com.

  3. Follow the instructions and watch a short advertisement to connect.

What services does JetBlue offer on Fly-Fi?

Once you’re connected to Fly-Fi on your JetBlue flight, you can use many internet services, including:

  • Text messaging.

  • Internet browsing, including email.

  • Streaming movies or TV shows.

  • SiriusXM music and radio shows.

  • DirecTV channels (not available outside the continental U.S.).

🤓Nerdy Tip

When shopping on Amazon through the in-flight portal, you'll earn 3 TrueBlue points for every dollar you spend. However, rewards are not available on transatlantic flights.

JetBlue Fly-Fi recapped

Free Wi-Fi from JetBlue is one of the many reasons why its customers rate the airline so highly. With JetBlue Fly-Fi, you can stream videos, browse the internet, shop online and more at speeds up to 20 Mbps.

Passengers can link an unlimited number of devices, so you can easily switch between your mobile phone, tablet and laptop without paying extra.

Frequently asked questions

Yes, all JetBlue passengers can connect to Fly-Fi free of charge. It doesn’t matter if you have Mosaic elite status or if this is your first JetBlue flight. Everyone gets in-flight Wi-Fi for free.

JetBlue Fly-Fi speeds can be up to 20 Mbps. However, internet speeds may vary based on the weather, your route, how many passengers are connected and other factors.

JetBlue Fly-Fi offers movies, TV channels and music through Amazon, Netflix and DirecTV. You can also send and receive text or chat messages, but voice calls are not permitted.

(Top photo courtesy of JetBlue Airways)


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