Corebridge Life Insurance Review 2024 (Formerly AIG Life)

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Written by Georgia Rose
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Corebridge

2.5

NerdWallet rating 
Bottom line: Corebridge, formerly AIG Life, offers a wide range of life insurance policies, but low customer service ratings may be difficult to overlook.

on Nerdwallet

Financial strength rating

Strong

Online purchase

No

NAIC complaints

Far more than expected

Policies offered

Term, permanent & no-exam
insurance-product-card-logo

on Nerdwallet

Corebridge

2.5

NerdWallet rating 
Bottom line: Corebridge, formerly AIG Life, offers a wide range of life insurance policies, but low customer service ratings may be difficult to overlook.

Financial strength rating

Strong

Online purchase

No

NAIC complaints

Far more than expected

Policies offered

Term, permanent & no-exam

In our life insurance reviews, our editorial team considers the customer and the insurer. These are some of the factors we take into account:

Policies offered. There are many types of life insurance on the market, and they fall into three key categories:

  • Term life insurance offers temporary coverage and a guaranteed payout if the policyholder dies during the term.

  • Permanent life insurance typically lasts a lifetime and builds cash value that can be borrowed against in the future.

  • No-exam life insurance issues coverage without the need for a medical exam.

Financial strength. We use AM Best ratings to confirm an insurer’s long-term financial stability and ability to pay claims. For life insurance, NerdWallet typically recommends considering insurers with ratings of A- or higher. Here’s the breakdown:

  • Exceptional: A+, A++.

  • Strong: A-, A.

  • Moderate: B, B+.

Complaints. These ratings are based on complaints to state regulators relative to a company’s size, according to three years’ worth of data from the National Association of Insurance Commissioners. The best life insurance companies have fewer than the expected number of complaints.

Buy online. This indicates whether an insurer allows you to apply for and buy a policy completely online.

Why you can trust NerdWallet: Our writers and editors follow strict editorial guidelines to ensure the content on our site is accurate and fair so you can make financial decisions with confidence and choose the products that work best for you. Here is a list of our partners, and here’s how we make money.

About Corebridge Financial life insurance

2.5

NerdWallet rating 

Corebridge earned 2.5 stars out of 5 for overall performance. Corebridge Financial is one of the biggest insurers in the U.S. Corebridge offers term, whole and universal life insurance to individuals. The company also offers employer and individual retirement solutions and investment products.

Though Corebridge has a solid financial strength rating, consumer satisfaction is a weak point. The company draws a high volume of complaints to state regulators, and it ranked at the bottom of the list in a recent J.D. Power customer satisfaction survey.

Corebridge Financial life insurance policies

Corebridge offers a range of term and permanent life insurance products. You can buy policies through Corebridge Direct, a subsidiary of Corebridge, or through an independent insurance agent.

Term life insurance. Corebridge offers a Select-a-Term life insurance product that can be converted to permanent coverage until the end of your plan level’s premium period (or until the insured individual turns 70). Corebridge offers 18 different term length possibilities — 10 years, any length from 15 to 30 years, or 35 years. Coverage amounts range from $100,000 to over $1 million. Select-a-Term’s accelerated death benefit is automatically included and applies to terminal illness only.

Permanent life insurance. Corebridge offers the following types of permanent life insurance, each with the potential to accumulate cash value:

  • Guaranteed issue whole life insurance, with coverage ranging from $5,000 to $25,000 for applicants ages 50 to 80. Guaranteed issue life insurance doesn't require a medical exam or health questions to qualify for coverage.

  • Simplified Issue Whole life insurance, with lifetime coverage of $5,000 to $35,000 for applicants ages 50 to 80. You don’t need to take an exam to get this coverage, but you will need to answer some medical questions.and locked premiums for the duration of the policy.

  • Universal life insurance, with flexible lifelong coverage and the ability to adjust the premiums and death benefit. Options include indexed universal life insurance, which links the growth in the policy’s cash value to the performance of an underlying stock or bond index. You can also choose guaranteed universal life insurance, which has a guaranteed death benefit.

Various life insurance riders may be included or available as add-ons. Select Corebridge policies include living benefits to help cover chronic, critical and terminal illnesses. Some products aren't available in all states.

Corebridge life insurance rates

Below are monthly rates for a 20-year, $500,000 term life insurance policy from Corebridge. These are sample rates for a nonsmoking man and woman in excellent health — the final quote you’re offered will depend on factors like your age, health, lifestyle, occupation and driving record. These rates are applicable in all states except New York.

Age

Monthly rate - man

Monthly rate - woman

20

$18.26

$14.94

30

$18.67

$15.76

40

$29.21

$25.01

50

$69.46

$55.57

60

$205.29

$141.34

70

$851.76

$701

Source: Direct from insurer. Rates reflect the super preferred class and were generated on 11/18/24.

Corebridge customer complaints and satisfaction

Over three years, Corebridge Financial has drawn far more complaints to state regulators than expected for a company of its size, according to a NerdWallet analysis of data from the National Association of Insurance Commissioners.

Corebridge Financial ranked No. 19 out of 22 companies in J.D. Power's 2023 U.S. Life Insurance Study for overall customer satisfaction

.

More about Corebridge life insurance

You can get a life insurance quote from the Corebridge Direct website or an independent insurance agent. The company site features educational content that explains how life insurance works, as well as a term life insurance calculator. The online portal offers policyholders the ability to see policy details, update beneficiaries and more.

Other Corebridge products and services include:

  • Annuities.

  • Employer retirement plans.

  • Investment products and protection options for corporations and financial institutions.

How to contact Corebridge Financial

Corebridge Financial can be reached by:

  • Phone: Call 800-448-2542 on weekdays from 7 a.m. to 8 p.m. CT.

  • Email: No customer service email available.

  • Live chat: Not available.

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Life insurance buying guide

Before you start comparing companies, choose the type of life insurance you want, such as term or whole life. Decide which life insurance riders, if any, you want the policy to include. Calculate how much life insurance you need and how long you want the coverage to last. Check that the insurers you’re considering offer the coverage you’re looking for.

When comparing rates, be sure the quotes are for the same amount of coverage over the same period of time. It’s also important to make sure the policy’s medical requirements match your needs. For example, if you want to skip the life insurance medical exam but don’t mind answering health questions, confirm that the application process for each policy you're comparing aligns with that.

Price may not be the biggest driver behind your decision to buy. Look at the number of consumer complaints each company receives, as high numbers can be a red flag about the quality of service.

For more guidance, see our life insurance buying guide.

Methodology

Life insurance ratings methodology

NerdWallet’s life insurance ratings are based on consumer experience, complaint index scores from the National Association of Insurance Commissioners for individual life insurance, and weighted averages of financial strength ratings, which indicate a company’s ability to pay future claims. Within the consumer experience category, we consider ease of communication and website transparency, which looks at the depth of policy details available online. To calculate each insurer’s rating, we adjusted the scores to a curved 5-point scale.

These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2021-2023. To assess how insurers compare with one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

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