USAA Business Insurance Review 2022

USAA business insurance is a great option for business owners with military affiliations.
Aug 20, 2021

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USAA business insurance


NerdWallet rating 

United Services Automobile Association, best known as USAA, underwrote more than $24 billion in direct insurance premiums in 2020 across a variety of insurance products.

But there’s an important catch: USAA membership is limited to U.S. military members and veterans, precommissioned officers, and their spouses as well as their children.

In most cases, only members are eligible to sign up for USAA products and services, including USAA small-business insurance. However, some small-business owners may still be able to purchase coverage with third-party partners through the USAA Insurance Agency.

Eligibility is determined on a case-by-case basis, so it’s best to contact USAA to see if you qualify for a USAA business insurance plan.

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How to get a USAA business insurance policy

USAA doesn't publicly share detailed information about its business insurance products. USAA’s online application page, which determines your company’s eligibility based on a short questionnaire, is the best way to request a business insurance quote.

Alternatively, you can call USAA at 800-531-8722 to speak with an agent.

It's a good idea to keep the following information handy when you apply:

  • Basic business data such as your legal name and DBA, company address and more.

  • Copies of your annual sales receipts.

  • Where applicable, construction details on any buildings you own including age, material and square footage.

  • The number of workers you have on staff, as well as required employee information. Some states also require workers’ compensation coverage for eligible contractors, so you may need to have their employment information handy as well.

  • For commercial auto insurance, include the make, model and VIN numbers of your company's vehicles, as well as information for each driver in the company who will operate a vehicle.

  • Details on any prior insurance claims your company has made.

More resources for veteran business owners: 

Business insurance products available through USAA

USAA members can purchase a business owner's policy, or BOP, specifically designed to support veteran-owned businesses. General liability insurance is also available as a stand-alone policy.

In addition, USAA also offers:

Business owner's policy (BOP)

USAA’s BOP bundles three common types of insurance for convenience: General liability, commercial property insurance, and business income insurance.

General liability insurance

General liability insurance, also called business liability insurance, protects you and your assets when you or your company are responsible for paying someone’s medical expenses, attorney fees or damage.

Business liability policies typically exclude employee injuries, vehicle-related incidents and intentional acts of harm, which require insurance protection under different products.

General liability insurance is included in USAA’s business owners’ policy, or can be purchased as an individual product.

Commercial property insurance

A BOP from USAA also includes commercial property insurance (commonly called business property insurance), which covers expenses related to your physical place of business. This coverage protects your building, inventory, furniture and equipment if it is damaged or lost, as well as any signage, storage sheds, landscaping and fences.

Depending on the incident, as well as policy coverage, your commercial property insurance also could include property owned by others.

Business income insurance

Business income insurance, also called business interruption insurance, is the third component of USAA’s business owners’ policy. Business income insurance pays out when your business operations are disrupted by circumstances out of your control. You can use business income insurance to pay for lost revenue, payroll, taxes, and more.

Workers’ compensation insurance

Workers' compensation insurance is required in many states if your business employs contractors and/or employees. This coverage can cover medical expenses and lost wages for workers who sustain work-related illnesses or injuries.

P​​rofessional liability insurance

If your professional service or advice goes awry, USAA professional liability insurance protects your small business from claims of negligence or financial harm. This type of insurance is also known as errors and omissions insurance, or E&O.

USAA professional liability insurance can be added on to any business insurance policy.

Cyber liability insurance

As cybercrime increases each year, this specialized policy helps businesses cover expenses and costs associated with digital data breaches and other cyber breaches.

Umbrella insurance

Umbrella insurance provides an additional safety net of financial coverage. If your company is required to pay for a catastrophic claim, an umbrella policy kicks in once you reach the liability limit on another policy.

Commercial auto insurance

Applicants seeking USAA commercial auto insurance will be connected with insurance providers through USAA’s partner network.

Commercial auto coverage can include up to five standard components: Liability insurance, medical coverage, comprehensive, collision and uninsured or underinsured motorist coverage.

USAA lists several scenarios in which a small business could benefit from commercial insurance coverage:

  • You use your vehicle for business.

  • You have an ad for your business on your personal vehicle.

  • You have fleet vehicles or a trucking business.

  • You rent vehicles for your business.

If you are a USAA member who drives for a delivery or rideshare company like Uber or Lyft, you can add rideshare insurance to a personal auto insurance policy instead of purchasing commercial auto insurance.

Should you purchase USAA business insurance?

USAA is a reputable insurance company, but its business insurance options may not work for everyone due to restrictive eligibility requirements and limited information available to the public.

If you would like to consider coverage through USAA, your best bet would be to speak with an agent to see if the plans available are a good fit for you.


Business insurance ratings methodology

NerdWallet’s business insurance ratings reward companies that offer small-business owners reliability and ease of use. Ratings are based on weighted averages of scores in several categories, including financial strength, customer complaint data, shopping experience and customer service. Learn more about how we rate small-business insurance companies.

These ratings are a guide, but insurance policy details and prices can vary widely from business to business and provider to provider. We encourage you to shop around and compare several insurance quotes.

NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2018-2020.

To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period.

Our star ratings consider ratios for both general liability insurance and commercial property insurance. When an insurer sells policies that are underwritten by several different insurance companies, we consider the NAIC complaint ratios of all the underwriters.