'Run — Don't Walk' — Out of This Store

Rent-A-Center, the nation’s largest rent-to-own company, charges grossly inflated prices, badgers customers for the smallest lapse and wrongly wrecks their credit, government officials and consumer complaints say.

'Run — Don't Walk' — Out of This Store

Rent-A-Center, the nation’s largest rent-to-own company, charges grossly inflated prices, badgers customers for the smallest lapse and wrongly wrecks their credit, government officials and consumer complaints say.

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Kicking in Doors and Crushing Credit: How Rent-A-Center Torments Customers

The harassment is often based on the company’s own shoddy record-keeping, consumers say.

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Rent-A-Center's Formula: Charge You More at Every Step

Customers can pay five times as much for items to get them right now.

Mother says they huddled in a closet as a collector pounded on their house.

These companies can pursue charges if customers fail to pay or return items.

Choices include early payoff, renegotiation and reporting abuse.

Spending today may seem less risky than saving toward an uncertain tomorrow.

Learn how the contracts work and discover some better alternatives.

She enjoys the store but dings its pricing and two workers’ attitude.

Tales of Abuse: How Rent-A-Center Hurt Customers

Where Rent-A-Center and its Acceptance Now subsidiary are located

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Resources

They can’t visit you at work, but they can sue you or sell your debt.

Become an authorized user on someone else’s credit card, get a credit-builder loan or secured credit card.