The bottom line: Plenty of home loans to choose from, but online resources seem modest.
Pros & Cons
The full loan product selection typical of a bank.
Its Hero program waives loan origination fees for educators, veterans, firefighters and police.
Serves 49 states and Washington, D.C. (but not New York).
Face-to-face service available only in Arizona, Kansas, Minnesota and Missouri.
Charges a $795 origination fee.
Compare to Other Lenders
With “StateBank” prominently featured in its logo, KS StateBank looks to be just a regional player in the mortgage lending space.
While it’s true that much of its loan business comes from the heart of the nation, particularly from the Kansas City metro area, the bank’s home loan influence is far-flung — with sizable market shares in communities across the country.
KS StateBank’s home loan products
Lenders that hold customer deposits, like banks and credit unions, usually have the most extensive assortment of loan products to choose from. That capital allows lenders like KS StateBank to do things most non-bank mortgage companies can’t — like home equity loans.
The lineup of home loans include:
Fixed and adjustable rates.
FHA, VA and USDA loans.
First-time home buyer programs.
Mortgages for self-employed borrowers.
Vacation and second home loans.
FHA 203(k) renovation loans.
Home equity loans and lines of credit.
What you won’t find on the list of loans: energy-efficient, co-op or manufactured housing loans. KS StateBank doesn’t offer reverse mortgages, either.
Teachers, first-responders and military-connected borrowers can take advantage of the Hero Loan Program, which waives KS StateBank’s usual $795 origination charge.
» MORE: Best non-bank mortgage lenders
KS StateBank’s mortgage loan process
KS StateBank says its customers have a 740 FICO score, on average. The most common loan is a 30-year conventional mortgage, and customers borrow $325,000, on average, typically putting 15% down.
A loan application is available from the bank’s website through a link associated with a particular loan officer’s name, or users can fill out a general application to trigger a contact. Either way, you’ll need to create an account to get started.
The loan process is guided by a loan officer, though some steps can be completed online.
» MORE: How much house can you afford?
Overall, the bank’s online resources seem modest — and that’s fine for borrowers who prefer to do business by phone or in person.
An available mobile app performs banking functions, such as keeping tabs on checking account balances and transferring funds between accounts but has no mortgage loan capabilities.
Considering KS StateBank’s fees and mortgage rates
"We have a $795 origination fee," Ryan Krell, secondary marketing manager at KS StateBank, says. "That covers underwriting, documents — everything you usually see itemized out with some other lenders. We just lump them together."
That’s a fairly typical origination fee, though a growing number of mortgage providers charge no lender fees at all.
As for scoping out mortgage rates, KS StateBank doesn’t publish a page of national rates — you’ll need to fill out a short form to see one. After providing some limited information, the rates you see are somewhat tailored to your situation, though still just an estimate.
One big drawback: We couldn't find information on the results page to see how interest rates were determined. For example, one item commonly found in the fine print is an assumed debt-to-income ratio — an important detail that goes into calculating an interest rate.
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at KS StateBank
NerdWallet's star ratings for mortgage lenders are awarded based on our evaluation of the products and services that lenders offer to consumers who are actively shopping for the best mortgage. The six key areas we evaluated include the loan types and loan products offered, online capabilities, online mortgage rate information, customer service and the number of complaints filed with the Consumer Financial Protection Bureau as a percentage of loans issued. We also awarded lenders up to one bonus star for a unique program or borrower focus that set them apart from other lenders. To ensure consistency, our ratings are reviewed by multiple people on the NerdWallet Mortgages team.