Treati Review 2023 (formerly Payline Data): Features, Cost, Alternatives

Treati (formerly Payline Data) is a fairly priced payment processor.
Dalia Ramirez
By Dalia Ramirez 
Edited by Sally Lauckner

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Treati (formerly called Payline Data) is a Chicago-based payment processor that can accept most credit and debit card payments as well as e-checks and ACH transfers. Treati’s affordable and transparent pricing helps business owners accurately calculate their payment processing fees, and its user-friendly interface makes it a good option for small-business owners.

Treati

Treati
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on Treati's website

Deciding factors

Payment processing cost

  • Interchange plus 0.4% and 10 cents for in-person transactions, and $10 per month.

  • Interchange plus 0.75% and 20 cents for online transactions, and $20 per month.

  • Pricing varies by card type for manually keyed transactions.

Monthly fee

  • $10 for online payments.

  • $20 for in-person payments.

Hardware cost

Treati offers a variety of card readers from Ingenico, Magtek, IDTech, and Clover. It also sells Clover point-of-sale hardware, though you might save money by purchasing directly from Clover.

Contract length

Month to month. No fee to cancel.

Customer service

24/7 phone support and online knowledgebase. Clients get a dedicated account manager.

How Treati works

Treati is a front-end processor, meaning it connects your business to credit card networks and provides authorization and settlement services with your merchant account. It directly integrates into most shopping carts and POS systems.

Depending on the nature of your business and the sales channels you use, Treati offers several methods to make sure you’re able to accept payments from your customers. Treati provides solutions for in-store, online and mobile payments, as well as payment solutions for high-risk merchants, enterprise businesses and health care services.

Treati partners with Verifi’s Cardholder Dispute Resolution Network to offer fraud and chargeback protection. For extra security, Treati requires all customers to verify their CVV at check out and uses an AVS check system to confirm address information.

Payment gateways

If you’re an e-commerce merchant, you’ll need a payment gateway in order to accept payments online. Treati provides an in-house solution that integrates with a variety of e-commerce platforms and shopping carts, including Shopify and BigCommerce. You can use it to accept credit, debit and electronic payments, process invoices and arrange recurring payments. The company also offers an API that allows developers to integrate Treati’s payments system into additional software products.

You can expect funds from your merchant account to be deposited into your business bank account by the next day.

Treati pricing

Treati’s pricing is affordable and transparent. The platform charges a monthly fee for in-person and online transactions, plus a per-transaction fee on top of the interchange rate for the credit card used. The first month is free.

  • Interchange plus 0.4% and 10 cents for in-person transactions, and $10 per month.

  • Interchange plus 0.75% and 20 cents for online transactions, and $20 per month.

  • Pricing varies by card type for manually keyed transactions.

  • It’s important to note that the plan offerings — in-person for brick-and-mortar merchants and online for e-commerce businesses — can’t be combined.

  • Both online and in-person plans are month-to-month and can be canceled at any time for no additional fee.

  • PCI compliance is free.

  • Each chargeback is $25.

Paying the monthly fee for both plans isn’t ideal, Treati is a better option for businesses that require only in-person or online sales, but not both.

Treati hardware

Treati offers a variety of card readers from Ingenico, Magtek, IDTech, and Clover. It also sells Clover point-of-sale hardware, though you might save money by purchasing it directly from Clover.

Treati pros

Price

Not only are Treati’s prices affordable, but also they’re explicitly stated on the website — including interchange rates, per-transaction fees and other fees. The free calculator helps determine your monthly total. Also, if an issue ever arises with your service, you can stop using Treati at no cost.

Customer service

Treati provides a dedicated account manager for each merchant account, with a calendar service that customers can use to schedule a call-back in as soon as 15 minutes. According to a Treati representative, customers can expect to get a response to all phone and email questions within 24 hours. Account managers also offer a free onboarding session for new Treati users.

Treati cons

Negative reviews

Some reviews of Treati have been less than positive, citing unexpected fees and a lack of transparency from sales representatives. Though there are many positive reviews as well, some customers attested that they continued being charged monthly despite canceling their Treati accounts.

Treati alternatives

Square

Payment processing fees:

  • 2.6% plus 10 cents for in-person transactions (2.5% plus 10 cents with Retail Plus plan).

  • 2.9% plus 30 cents for online transactions or invoices without a card on file.

  • 3.5% plus 15 cents for manually keyed transactions or card-on-file invoices.

Why we like it: Square’s rates are a bit higher than Treati’s . However, Square doesn’t charge a monthly fee and provides a full range of POS hardware and software for a variety of businesses. If you want to have all your commerce needs met with one vendor, Square is a good way to go.

Square Payments

Square
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on Square's website

PayPal Zettle

Payment processing fees:

  • 2.29% plus 9 cents for in-person and QR code transactions.

  • 3.49% plus 9 cents for manual entry card transactions.

  • 3.49% plus 49 cents for invoicing transactions.

Why we like it: PayPal is one of the largest payment processors in the world, and it offers per-transaction fees that are similar to Square’s. Like Treati, it has solutions for brick-and-mortar and e-commerce merchants, plus mobile payments, invoicing and ACH transfers. PayPal also offers financing options, shipping services and a debit card. Like Treati, PayPal integrates with most POS systems — all of which make it a solid option for small-to-medium businesses.

A version of this article was first published on Fundera, a subsidiary of NerdWallet.