Poynt Terminal Review 2022

Poynt can save money for small-business owners who want custom setups and don’t mind sourcing their own accessories.
Aug 15, 2022

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The Poynt Smart Terminal is a portable credit card terminal. It isn’t a point-of-sale system on its own, but you can get much of that functionality with separate apps. Poynt offers software for an end-to-end payment solution, and through parent company GoDaddy, it offers competitive pricing for payment processing.

You can buy a Poynt Smart Terminal from a third-party reseller or rent one from Poynt for use with a separate POS. Though the hardware costs and software plans can vary, the Poynt Smart Terminal may still be a cost-effective choice for businesses with time to talk to sales reps and accessories vendors.

Here’s more information about the Poynt Smart Terminal, as well as the company’s other hardware and software options.

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Deciding factors

Monthly cost

  • No monthly processing minimums.

  • Software plans run from $30 to $50 per month.

Hardware cost

  • Poynt Smart Terminal: $30 monthly rental from Poynt, or purchase outright from an authorized reseller.

  • Poynt 5 reader: $15 monthly rental from Poynt, or purchase outright from an authorized reseller.

Payment processing

  • In-person payments: 2.3% per transaction.

  • Online payments: 2.3% plus 30 cents per transaction.

  • Keyed-in transactions: 3.3%.

Payments accepted

Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Android Pay, cash, checks and gift cards.

Support

  • Phone.

  • Email.

  • Robochat (24/7).

  • Text.

Pros

  • Upfront pricing for payment processing.

  • Integration with popular hardware accessory brands, as well as QuickBooks, WooCommerce and POS systems such as NCR Aloha and Dinerware.

  • Analytics and monitoring tools work on the terminal and the Poynt website, as well as on mobile using a free app.

Cons

  • Hardware prices depend on whether you rent or buy, which may mean doing some extra cost analyses.

  • Buyers must purchase terminal and accessories from other merchants/resellers, which means more comparison shopping to do.

Software pricing and features

Poynt has two merchant software pricing packages. Here are some of their notable features.

Advanced: $30 per month

  • Up to 15 device users.

  • Manages up to 575 items in inventory (products or services).

  • Offers digital receipts with your logo.

  • Integrates with QuickBooks Online.

Premium: $50 per month

  • All of the features in the Advanced package.

  • Unlimited device users.

  • Integrated invoicing.

  • Works with customer loyalty programs.

Payment processing pricing

GoDaddy owns Poynt, so to accept payments with Poynt, you’ll need to set up a GoDaddy Payments account.

  • In-person payments: 2.3% per transaction. Includes contactless transactions, such as Apple Pay and Google Pay.

  • Online payments: 2.3% plus 30 cents per transaction. Poynt transfers funds to your bank account on the next business day.

  • Virtual payments: 3.3% per transaction. Includes phone and keyed-in payments.

Hardware pricing and features

Poynt offers the Poynt Smart Terminal and the Poynt 5 wireless reader. You can rent these from Poynt for $30 or $15 per month, respectively, or purchase them from an authorized reseller.

  • Both are credit card terminals with touch screens, and both accept magstripe, chip card, NFC and QR code payments.

  • Both are portable.

  • The Poynt Smart Terminal also has a user-facing display and prints receipts.

  • The Poynt 5 is smaller than the Poynt Smart Terminal.

  • Although the Poynt Smart Terminal and the Poynt 5 aren’t full-on point-of-sale systems like Square or Clover, a set of apps give them POS functionality.

  • Poynt integrates into other POS systems, including NCR Aloha, Micros and Dinerware.

Square POS

Square
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on Square's website

Clover

Clover
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on Clover's website

Poynt Smart Terminal

The Poynt Smart Terminal is a portable countertop device that accepts card swipes, dips and taps. It includes a built-in touch screen for you and a smaller, customer-facing touch screen. It has an NFC reader, prints receipts and comes with access to Poynt HQ, which is an analytics dashboard.

Poynt Smart Terminal

Image courtesy of Poynt.

Poynt 5 wireless reader

About half the size of the Poynt terminal, the wireless reader accepts chip cards and contactless payments, and merchants can use it as a QR/bar code scanner.

Poynt 5

Image courtesy of Poynt.

Accessories

Poynt integrates with a variety of popular USB printers (Esky, Epson, Star, mPOP, POP10-B1), wireless printers (Star, Epson), cash drawers (Star, M-S, Solux, mPOP, APG, MMF) and a Kercan bar code scanner, but you’ll have to shop for and buy those on your own from a separate vendor.

Pros of Poynt

Processing prices

Poynt’s payment processing prices are competitive and easy to find on its website, which is helpful when budgeting and comparing options. Also, there are no activation, early termination, interchange, chargeback or refund fees.

Good integrations

Poynt integrates with QuickBooks, which is a popular accounting software package for small businesses. The hardware also integrates with popular accessories (printers, bar code readers, etc.) from other manufacturers, which can help you customize your setup. Those in the food service industry will especially appreciate that Poynt integrates with restaurant POS systems Aloha, Micros and Dinerware.

Cons of Poynt

Intermediaries

Resellers are a key route for obtaining Poynt hardware and accessories. This means spending more time finding and comparing prices from various resellers. You may also have to seek support from the reseller rather than from Poynt. In addition, the reseller may work with only specific credit card processors.

Is Poynt right for me?

Poynt offers useful features, competitive pricing and opportunities to customize your setup, but you may need to assemble parts of that setup yourself. This could save you money, but it may also cost you time.

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