10 Things the JetBlue TrueBlue Rewards Program Gets Right

By Maryalene LaPonsie 
Edited by Mary M. Flory

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Ask frequent flyers about their favorite airline rewards program, and you’re likely to hear the words JetBlue TrueBlue. The airline doesn’t skimp when it comes to rewards and was rated the top loyalty program by consumers in the J.D. Power 2018 Airline Loyalty Program Satisfaction Study.

Here are 10 reasons why the JetBlue TrueBlue Rewards program deserves all the love it gets.

1. No blackout dates

What good is having travel rewards if you can’t use them? Fortunately, JetBlue customers don’t have to worry about that. There are no blackout dates for point redemptions on JetBlue operated flights.

2. Points never expire

Some frequent flyer programs have use it or lose it provisions. If you don’t earn or redeem any points within a certain time period, your account balance does a vanishing act. Not with JetBlue, though. You don’t have to worry about your TrueBlue Rewards expiring.

» Learn more: How to get started with frequent flyer programs

3. Bonus points for all flights

It doesn’t matter whether you buy an economy ticket, known as a Blue seat, or sit up front in a first-class Mint seat. You get bonus points for every JetBlue flight. In addition to the base reward of three points per dollar spent, members get the following based upon your fare class:

  • Blue: 3 bonus points per dollar

  • Blue Plus: 4 bonus points per dollar

  • Blue Flex: 5 bonus points per dollar

  • Mint: 3 bonus points per dollar

» Learn more:

4. Multiple earning opportunities

The TrueBlue program is a great fit for those who aren’t frequent flyers but still want to earn travel rewards. Sign up for a JetBlue co-branded credit card and get anywhere from one to six points per dollar spent, depending on the purchase category.

You can also earn points from purchases made at dining partners, retailers such as Amazon and hotel chains like Marriott. There are even loyalty badges for tasks such as social media sharing, and some of these can lead to bonus points as well.

5. Transfer partners

JetBlue also lets you pad your TrueBlue balance by transferring points from the Chase Ultimate Rewards®, American Express Membership Rewards and Citi ThankYou Rewards programs.

6. Family pooling

If you travel as a family, you should be able to earn points as a family. Unfortunately, many airline programs won’t let members of the same household share points or, if they do, charge a hefty fee for the privilege. TrueBlue is different: Families can pool and share points at no cost.

» Learn more: 8 pro tips for smart and cheap family travel

7. Valuable redemption options

JetBlue will let you redeem your points for any seat on its flights. NerdWallet values JetBlue points at 1.5 cents each.

8. Solid elite status program

Earn enough points, and you’ll be rewarded with Mosaic status. You get it by flying 30 JetBlue segments and earning 12,000 base points in a calendar year. Or you can skip the segment requirement and simply earn 15,000 base points. Note: Bonus points don’t apply toward elite status.

Once you have Mosaic status, you get access to all sorts of perks including:

  • Up to two free checked bags.

  • Free alcohol on flights.

  • Early boarding.

  • Additional bonus points.

  • Dedicated customer service.

  • Waived cancellation and change fees.

Mosaic members can also access reciprocal benefits when flying American Airlines via the Northeast Alliance partnership. Shared benefits include priority check-in desks, priority bags, free same day flight changes and others with complimentary preferred seating on the way in late 2021.

9. Partner airlines

You can earn TrueBlue points even if you’re not flying JetBlue. The carrier's partners include American, Emirates and Singapore Airlines. You can even redeem your TrueBlue points for free flights offered by one partner, Hawaiian Airlines.

10. Fly-Fi on every flight

This isn’t a perk specific to TrueBlue Rewards, but it deserves a mention as it’s the cherry on top of everything else the program gets right. JetBlue is the only airline to provide free Wi-Fi to all travelers on all flights in the contiguous U.S. through its Fly-Fi service.

Redeem points for a free flight and get free Wi-Fi too. What could be better than that?

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2023, including those best for:

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