10 Best Jacksonville Mortgage Lenders of 2021
NerdWallet has narrowed the field to some of the best-rated mortgage companies in Jacksonville, Florida.
Some or all of the mortgage lenders featured on our site are advertising partners of NerdWallet, but this does not influence our evaluations, lender star ratings or the order in which lenders are listed on the page. Our opinions are our own. Here is a list of our partners and here's how we make money.
Jacksonville, Florida, can measure its appeal by the numbers. It has an average commute time of just 25 minutes and 24 annual music festivals. The sun shines on more than 90 miles of area beaches 220 days of the year. An equally impressive number of companies serve the mortgage needs of the 1.6 million residents in the seven-county area.
Because there is a significant military presence across the First Coast, lenders that specialize in mortgages guaranteed by the Department of Veterans Affairs and that cater to first-time home buyers are in high demand.
The challenge for borrowers who want to comparison shop is finding a workable number of high-performing loan providers.
Here are some of the best-rated lenders NerdWallet has reviewed in various borrower categories. We’ve highlighted some local favorites, too. All are among the mortgage lenders that do the most business in Jacksonville.
- 50+ mortgage lenders reviewed and rated by our team of experts.
- 40+ years of combined experience covering mortgages and financial topics.
- Objective, comprehensive star rating system assessing 120+ categories and 5,000+ data points.
- Governed by NerdWallet's strict guidelines for editorial integrity.
- 50+ mortgage lenders reviewed and rated by our team of experts.
- 40+ years of combined experience covering mortgages and financial topics.
- Objective, comprehensive star rating system assessing 120+ categories and 5,000+ data points.
- Governed by NerdWallet's strict guidelines for editorial integrity.
10 Best Jacksonville Mortgage Lenders of 2021
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Lender ▾ ▾ | NerdWallet Rating ▾ ▾ | Min. credit score ▾ ▾ | Min. down payment ▾ ▾ | Learn more |
|---|---|---|---|---|
620 | 1% | Learn more at Rocket Mortgage, LLC | ||
 loanDepot: NMLS#174457 LEARN MORE on NerdWallet | 620 | 5% | LEARN MORE on NerdWallet | |
 Navy Federal: NMLS#399807 LEARN MORE on NerdWallet | N/A | 0% | LEARN MORE on NerdWallet | |
 PrimeLending: NMLS#13649 LEARN MORE on NerdWallet | 620 | 3% | LEARN MORE on NerdWallet | |
 SunTrust (Truist): NMLS#2915 LEARN MORE on NerdWallet | 620 | 3% | LEARN MORE on NerdWallet | |
 Flagstar: NMLS#417490 LEARN MORE on NerdWallet | N/A | 5% | LEARN MORE on NerdWallet | |
 Bank of America: NMLS#399802 LEARN MORE on NerdWallet | 660 | 5% | LEARN MORE on NerdWallet | |
 Chase: NMLS#399798 LEARN MORE on NerdWallet | 620 | 3% | LEARN MORE on NerdWallet | |
 USAA: NMLS#8722 LEARN MORE on NerdWallet | 640 | 0% | LEARN MORE on NerdWallet | |
 Caliber: NMLS#15622 LEARN MORE on NerdWallet | 620 | 3% | LEARN MORE on NerdWallet |
Rocket Mortgage, LLC: NMLS#3030
620
1%
- Streamlined online process with document and asset retrieval capabilities, as well as the ability to edit your preapproval letter.
- Offers the option to work with loan officers by phone if desired.
- Largest FHA lender in the nation.
- Getting a customized interest rate requires a credit check, which can affect your credit score.
- Origination fees are on the high side compared with other lenders, according to the latest federal data.
- Doesn't offer home equity lines of credit.
- Offers a variety of repayment terms.
- Online loan calculator lets borrowers compare monthly payments and lifetime interest.
- Receives high marks for customer satisfaction, according to J.D. Power and Zillow.
- No sample interest rates are provided.
- Origination fees are on the higher end, according to the latest federal data.
- Lender’s website does not have a live chat feature.
- Offers a wide range of affordable mortgage products, including 0% down payment loans, designed for military members.
- Offers HELOCs and home equity loans.
- Offers low rates compared with most lenders, according to the latest federal data.
- Website does not provide customized mortgage rates based on credit score or other factors before you apply.
- Credit union membership is limited to veterans and current military members, their families, and certain federal employees, retirees and contractors.
PrimeLending: NMLS#13649
620
3%
- Offers a broad selection of renovation loans to finance cosmetic upgrades or structural repairs.
- Issues loan approval letters within 24 hours to borrowers who qualify.
- Offers resources to connect eligible borrowers with closing cost and down payment assistance programs.
- No online mortgage rates — you have to contact the lender for information.
- Rates and fees are on the high side, according to the latest federal data.
- Doesn't offer home equity loans or lines of credit.
SunTrust (Truist): NMLS#2915
620
3%
- Offers a wide variety of loan options, including special programs for doctors.
- Offers a complete suite of online mortgage application tools and loan tracking.
- Sample rates and fees are easy to find on the website.
- Customized rates aren't available online without starting an application.
- Branches are limited mostly to the Southeast.
- Multiple loans for those who are renovating or building a home, including loans with interest-only payments during construction.
- Offers home equity loans and lines of credit.
- Offers down payment assistance and loans for underserved borrowers, including ITIN loans and loans with flexible qualifications in certain communities.
- Interest rates are on the low side relative to other lenders, according to the latest federal data.
- Borrowers can enter their information (including their desired loan amount, down payment and zip code) into the lender’s Mortgage Quote Comparison tool and receive a customized rate quote.
- Home equity loans are not available in all locations served by Flagstar.
- In 2022, the lender was fined for violating laws regarding properties in flood zones.
Bank of America: NMLS#399802
660
5%
National
- Offers down payment and closing cost assistance programs.
- May give existing customers a discount on mortgage lender origination fees and HELOC interest rates.
- Receives high marks for customer satisfaction, according to J.D. Power and Zillow.
- Doesn't offer renovation or construction-to-permanent mortgage loans.
- Must enroll in online banking to access Home Loan Navigator.
- Fined $12 million for reporting inaccurate mortgage applicant info to the federal government.
- Offers two proprietary loans with low down payment requirements.
- Provides customizable sample rates.
- Receives high marks for customer satisfaction, according to JD Power and Zillow.
- Borrowers must apply for prequalification before accessing a full online application.
- Origination fees are higher than average, according to the latest federal data.
- Borrowers may be frustrated with the lender’s website experience.
- VA loans are the bulk of USAA’s business, so it knows the ins and outs of eligibility.
- Offers a conventional home loan with low down payment for first-time buyers.
- Doesn’t offer FHA or USDA loans, or second mortgages.
- Limited mortgage rate information is on the USAA website. For customized rates, you'll have to make contact.
- Receives high marks for customer satisfaction, according to J.D. Power and Zillow.
- Offers financial assistance, such as grants for down payments or closing costs, to first-time home buyers who qualify.
- Supports military borrowers with extensive online resources and dedicated VA loan specialists.
- No mortgage rates displayed online.
- Room to improve overall digital experience: No online chat for customer service, and mobile app has poor ratings and reviews.
- Doesn't offer home equity loans or lines of credit.
Local mortgage lenders in Jacksonville
It’s always a good idea to include a local lender or two in your search for the best mortgage deal. These Jacksonville companies are among the highest-volume mortgage lenders in northeast Florida, though they have not been reviewed by NerdWallet.
The largest credit union based in northeast Florida and the second-largest mortgage lender in the region by loan volume.
Will pay up to $5,000 in borrower closing costs on certain home loans.
Makes credit union membership available to those who live or work in the Jacksonville area.
While now splashed across the Jacksonville Jaguars’ stadium, many will recognize the bank’s legacy brand as a provider of teacher retirement programs.
Allows you to lock your interest rate before you find a home to purchase.
Offers a one-closing construction loan that allows for an 18-month building phase and long-term interest rate lock.
While the name may seem to imply otherwise, every loan decision is made within the local branch.
Claims to close loans “50% faster than the national average.”
Offers bond loans to assist with closing costs.
Started as the in-house lender for a leading homebuilder.
Offers a program to help credit-challenged buyers qualify for homeownership.
Offers an online pre-qualification form to start the homebuying process.
More from NerdWallet
Last updated on January 21, 2021
Methodology
NerdWallet's star ratings for mortgage lenders are awarded based on our evaluation of the products and services each lender offers to consumers who are actively shopping for the best mortgage. The five key areas we evaluated include the variety of loan types and products offered, online conveniences, online mortgage rate information, and the rate spread and origination fee lenders reported in the latest available Home Mortgage Disclosure Act data. To ensure consistency, our ratings are reviewed by multiple people on the NerdWallet Mortgages team.
NerdWallet's Best Jacksonville Mortgage Lenders of 2021
- Rocket Mortgage, LLC: Best for online convenience
- loanDepot: Best for customer service
- Navy Federal: Best for military members and their families
- PrimeLending: Best for closing costs assistance
- SunTrust (Truist): Best for first-time home buyers
- Flagstar: Best for a wide variety of loan products
- Bank of America: Best for a wide variety of loan products
- Chase: Best for a wide variety of loan products
- USAA: Best for military members and their families
- Caliber: Best for first-time home buyers
